CAMPUS USA Credit Union, established in 1935, is a not-for-profit cooperative that prioritizes its members' needs, providing low-fee financial services and competitive rates on deposits and loans. Reviews highlight the exceptional customer service provided by staff members, with many customers expressing gratitude for their experiences. Heather Hoffler is frequently mentioned for her outstanding service, as she goes above and beyond to meet customers' financial needs with speed, kindness, and efficiency. Her ability to create a supportive environment has left a lasting impression on many members. Roxy Valles also receives praise for her thorough explanations and helpfulness, particularly in guiding customers through auto loans and refinancing. Additionally, Nicholas Powell is recognized for his long-term commitment to customer care, and Becky from the mall branch is celebrated for her ability to help new members overcome past challenges. Overall, CAMPUS USA Credit Union is highly recommended by its members for its dedication to customer satisfaction and the personal touch provided by its knowledgeable staff. The credit union fosters a welcoming atmosphere, making members feel valued and supported in their financial journeys.
Great place to bank!!! I have worked with Campus for many years now and couldn't be happier. Specifically, Nicholas Powell has always taken amazing care of me and my businesses. Nicholas is the Chris Traeger of local banking!!!
May 2024
Becky from the Campus USA by the mall was amazing!!! I wish I could give her a million stars. Thought my past would prevent me from opening an account but after working with me I walked out a new member with a glowing smile on my face. Thank you again Becky you truly are a Hero!
April 2024
Always a pleasure. The Member Service Representatives are always cordial and responsive to your your needs.