April 2025
Staff unaware of reservation made previous day. Day of rental, truck was not available and tried to upsell a larger truck doubling price. Mandatory coverage of additional $54 was not included on website portal for reservations. Bad experience, no availability and hidden fees. Go with U-Haul
December 2023
Booked 3PM. I get there. "Sir I won't know if I have a car until 530PM... You have to call the 800 number." I call. I have to give all the info... It will take 3-10 days for a refund. Foul.
March 2023
Not sure how a business that NEVER answers its phone or answers messages from the corporate office manages to maintain a franchise. I will NEVER rent from Budget again.
