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November 2023 by J D
When a company takes advantage of an elderly lady it has to be let known. A customer had her car towed in for repairs. The tow company damaged the car. The vehicle owner had put in an insurance claim and she told them NOT TO TOUCH THE CAR until she heard from the Insurance company because she was going to have to work done at another shop. Well, they took it upon themselves to do the repairs and told her she was now responsible for a $3k bill. Mind you, the insurance company NEVER contacted her to release the car to the shop for repairs nor had she gotten paid from the insurance company they do not have a single signature authorizating the repairs. It has been 8 weeks and even now that she said she will pay the bill and asked for an itemized invoice (wich is required by law) not only will they not produce an invoice ut they will not let her pay for the car. This place is a disgrace and should be put out of business. I will continue to update as things unfold.
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September 2023 by andrew Matthews
They do a first class job. They always do what they promised. A great place to fix or maintain your car.
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August 2023 by Cinthia Maynard
I have to say being a woman, taking your vehicle anywhere is always a hassle. I knew either my fuse or my blower motor was messed up in my AC. I called Pep Boys and they automatically wanted $80 just to pop my hood. Batten automotive gave me a free AC inspection. It was just a blown fuse that I must’ve looked over, and replaced it. No hidden fees, no extra charges. Great customer service (I spoke with Rick). I think I definitely found a new shop. Highly recommend!
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July 2023 by Charles Odette
Great place to take your vehicle, honest and fair pricing.
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July 2023 by Ellie Wagner
WOW considering some of the stuff the OWNER posts on facebook…. I’d be terrified working with this company
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June 2023 by Dannie Cooper
Very professional and reasonable service, I would recommend this place to anybody
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June 2023 by Jason Simmons
Amazing great service I wouldn't go anywhere else and this was my second time there
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April 2023 by Shana Cote
Needed both front wheel bearings replaced. They took me right away and were done at the promised time. The prices were good. I would definitely recommend them.
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March 2023 by Jason Rector Construction
John Batten and his team easily diagnosed the situation and I automatically felt respected and confident about the repairs and naturally moved forward with Batten Automotive Inc.
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March 2023 by terese radovan
I needed a headlight bulb replaced,was told the workers were going to lunch,when Johnathan offered to do it.He was quick & polite.If the rest of the workers are anything like Johnathan,I highly recommend Batten Automotive
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February 2023 by Danny Nippers
Rick and the team at Batten Automotive are second to none! We were in and out and got the best price in town on tires! Our car has never riden better! There is a reason Batten has been in business for decades here in ocala. Go see them for all your automotive needs!
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December 2022 by Tim O'Malley
Been going to Rick for years . Great, honest people.
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June 2022 by Jose Labrador
Arguably, the best auto shop in the southeastern part of the US. They are honest and do not j*** you around. Their rates are as good as it gets and they know what they are doing.
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April 2022 by Linda Howard
Ok for starters he came to our house to fix the brakes and rotars. (I mean really that alone should be worth the 5 stars) He explained what he was going to do and answered questions .... He did a quick efficient job ... Was respectful and cleaned up after himself. I am so happy with the repairs.
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April 2022 by Brady Potter
Jeep,chrysler,dodge,ram tried to charge me just about 1000$ out the door to replace my A/C blowing motor…. a friend told me about Batten Automotive so i called them up and they told me straight up, i can go get my part at autozone, bring it to them, and they will put it in for a fraction of the cost.Half way through the replacement they came to show me my cabin air filter which was absolutely caked with debris, Rick Batten again told me straight up, just go to autozone and get the air filter you need and come by and we will put it in… i had no idea he was doing it free of charge until i got back…. this i was undoubtedly one of the best experiences i have had while working on my car…. Batten Automotive is the place to go… 10/10 would recommend. I ended up saving more than 500$Service: Air conditioning