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July 2024 by Christie G.
Would give 0 stars if I could. The staff is so incredibly rude. The vet tech didn't smile once. The vet was with my dog for 5 mins and didn't give a full exam but I was charged for it. Didn't even know the difference between a 1 and 3 year vaccine. Called back the next day and then when the phone call ended they are so dumb they didn't hang up all the way and I heard them talking crap about the phone call we just had. A horrible place I would never trust them with my animal.
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May 2024 by Patricia Puckhaber
Staff is always caring and helpful. Cinnamon is always treated wonderfully
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April 2024 by Yoelvis Cruz Cueto
Any person who needs to take care of their pet can take it without hesitation, the super good care
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April 2024 by Donna Eagles
Banfield is always available when you need them but if not they will help you to find out what to do and who to call.Thank God I have never needed that butthat's because Banfield takes such good care of my dog. He only likes one vet and he gets him every time so he is happy.I suggest Banfield to anyone with an animal. They always treat you right.
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March 2024 by Brittany A.
I had to have my 19yr old pup put down. They made the process as easy as possible and explained everything in detail. They showed so much compassion for my situation. I went in all by myself and they made me feel not alone. The technician Sarah and Dr. Krueger were amazing to have companied me through this difficult experience. I got my pups remains back today and there was a lot in the bag that surprised me as I did not ask any of this from them. Made me cry all over again but very happy I have the keepsakes I do now thanks to them.
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March 2024 by gwen treherne
Always a great experience.
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February 2024 by Anonymous U.
No one ever identifies themselves when you call in and most of the employees here are unfriendly and look miserable especially Amanda, Devon and McKayla. Dr. Rooney and Dr. Collini aren't the sharpest tools in the shed, so if you have to go here I would highly recommend taking your fur babies to Dr. Ogawa and Dr. A. They are the good things about the clinic.
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February 2024 by Laura T.
Brought in my cat. The overall experience was to pressure me into putting my animal down, misdiagnosing an intestinal obstruction, was told by the vet it was "hard fecal matter", did not find the cause of the renal failure which was the obstruction, instead was referring me to another animal hospital or to put down my animal. Was also told she would not administer fluids and would not perform cpr if my animal coded. Took my cat to another veterinary hospital for a second opinion, they actually asked my wishes if I wanted to perform cpr or not instead of telling me what to do, they were able to find the cause of her renal failure. The veterinarian is inexperienced and clouded by her own veterinary experiences with her own animals. She improperly diagnosed the cause of what was causing the symptoms in my pet. My pet is making a full recovery now instead of taking her advice to be put down and shown the euthanasia packages. The place I went to afterwards for a second opinion actually wanted to save animals. Thank God for central Florida. I would advise to drive anywhere but Ocala, and Gainesville isn't as advanced as they think they are. I work at a rehab facility and see many human patients come back butchered from Gainesville. Save your time and money and go to an experienced facility if anything more than routine pet maintenance is needed.
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February 2024 by Beverly Beasock
Nice. Staff
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January 2024 by Marilyn W.
My dog got cut up by some thing and it looked like a very clean cut but it was bleeding and it was a little bit long. I had to put it on my CareCredit card which was over $700 just to be stitched up when I talk to another vet said that was way overpriced. I canceled my insurance and I'm going to another vet now I'd rather pay out-of-pocket and not pay a monthly fee of almost $60. I'm coming out ahead, just paying when I need the services and I need them for
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January 2024 by Kevin Campise
So far I am impressed with the doctors and the nurses that have treated my mini schnauzer.
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December 2023 by Google user
So far I am impressed with the doctors and the nurses that have treated my mini schnauzer.
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September 2023 by donna nehrenz
Thankful to get a same day appt., meds and my furbabe on the mend.
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June 2023 by Lauren M.
They literally tore my cat up. I have seen many cat spays/neuters in my time. My cats spay sutures are terrible! She's like Frankenstein. I feel terrible. They must have rushed because they wanted to get out at 5. Also what archaic practice is it to use sutures? My dogs did not even recover outside sutures and they went to the humane society not the "high class" banfield.
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April 2023 by Casey C.
I've always had a great experience always s address my needs the price is just to good! this is truly worth it and has saved me hundreds
