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November 2024 by Nikki Sewall
Aileen was awesome!
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November 2024 by Diana Pearson
Aileen is so organized and very courteous she is very patient and made sure that we saw everything that we were looking for.
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November 2024 by Tammy dufour
Wonderful. Aileen was superb.
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November 2024 by Sean Lucas
Aileen was very professional and kind. Took her time to explain things.
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November 2024 by Ed Sigler
Aileen and Jerry were awesome! Helpful, knowledgeable, and friendly.
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November 2024 by Mike Czerwonky
We had a delightful time working with Aileen Mulero. You should ask for her when you arrive at Ashley. We bought a sectional for a great price and it was delivered in perfect condition on the scheduled date. This won’t be the last time that we buy furniture here. Thanks Aileen!
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November 2024 by John H
11/07/2024
*UPDATE**
THINK TWICE BEFORE BUYING FROM ASHLEY
We cancelled this order via phone within 24 hours of purchase because we found something we liked better, somewhere else. We were told, via phone, that it would take up to 72 hours to reflect at our bank, but we could go into the store if we would like an immediate refund. Which I did, on the morning of the 28th. At the store, I was told that the store manager “will not allow immediate refunds and it could take up to 72 hours to reflect at your bank”. Today makes 8 days since we cancelled, still don’t have our refund, and we are getting the run around from Ashley customer service. This is not our sales persons fault. I am dropping the rating because of the lack of customer service on Ashley’s end and because I was asked about my overall experience with Ashley. It’s sad that a person can go above and beyond to make a sale, yet the support system of the company they work for could drop the ball.
10/27/2024
We had never been to Ashely before and had no idea what we were in for, once we entered the store. We were immediately greeted by Aileen, who let us know about specials in the store and told us if we had any questions, to feel free to ask. We liked the fact that Aileen wasn’t pushy, and let us look at our own pace, but was available when we did have questions. We feel Aileen went above and beyond to accommodate all of our needs.
We found the prices at Ashley were very reasonable, which led us to purchase our new entertainment center.
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November 2024 by Cameron Thompson
Aileen Mulero is the bomb!
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November 2024 by Sue Lindquist
Aileen was wonderful to work with!!! Thank you so much!!!! ?
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November 2024 by Archie Mcdougald
Great service, amazing selections , staff & Ethan were great in helping to assist with our purchase.
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November 2024 by Trey Turner
Great help from Aileen!
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November 2024 by Jennifer Clevinger
Julia was wonderful. Smart, smart, respectful and very knowledgeable about the furniture. If she couldn't ask a question she explained that she'd only been there for 3 months and was just learning each different piece of furniture or actually it was with the bedding. She told me she would get somebody else and I said no that that was fine I was just asking a question. So I will also add that she was very honest and it came across in her presentations of the different furniture. We ended up buying two recliner chairs from her and possibly maybe back for other furniture we liked. We will always ask for Julia. She also gave me her cell phone number that I could contact her if there was any problems at all. I would keep that girl!
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November 2024 by J Bow
Aileen very professional, easy to work with with no pressure
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November 2024 by Maria Margarita Sanchez
We founded what we need for our new home, Tina was wonderful ,she is a nice, and patient let us decided what we like and need.
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November 2024 by Susan Gallo
The store is nice and well lit and it was inviting. We just stopped in to look and stumbled upon the perfect couch. Our sales agent Julia was attentive and knowledgeable. We had some difficulty finding my Ashley account and we're unsuccessful but didn't affect our purchase. Not our first or even second purchase from Ashley and will be back again.
