Appliances in Ocala, FL

“Bought my entire house furniture for two different houses had my recliner tear at the seam to have them give me the run around and bounce me back and forth between the store and my extended plan……. Thank you district manager Larry Christie for your help. Thank you Store manager Steven and sales associate Mike at Ocala for your acknowledgment and assistance. I appreciate you taking care of this. Thank you.”

“Great service! Delivery was on time, and the delivery personnel were very efficient and kind. They went above and beyond the call of duty. Even offered to dis-assemble a piece of old furniture that made my other job much easier. The recliner is very nice. Thanks Badcock Furniture for doing a very good job.”

“Excellent presentation by Steve Drobiazgiewicz at Del Webb today!!! A +++++ all the way. Wish I could give him MANY excellent reviews as he was informative … AND FUNNY TOO!”

“Ray Swab helped with straight up information about brands, reliability, warranties, etc for all appliances in home. He has gone above and beyond in helping! The office staff has always been helpful and pleasant. To our last and also important step of delivery. Curtis and Troy are awesome!! They are on time courteous, knowledgeable and helpful! I highly recommend these guys. Be prepared for a better experience than we have been conditioned to expect from the big box/chain retailers! Thank you, well done.”

“Brian, Chris, and Richie are some of the most helpful employees I've had the pleasure of working with. They went out of their way to handle a situation and made sure that I was happy well after they left. 10/10 for them!”

“Love everyone there! Been a customer for 10+ years and wouldn't go anywhere else! Big shout out to Sima and Tracy for all their help today! My refrigerator died and they found me one in my price range and it will be delivered tomorrow! You both are a real lifesaver!”

“Amazing so easy and great helpful very efficient organized and I have two large propane for my RV. It was amazing. I would highly recommend this place to everyone.”

“Can't say enough about how nice and friendly the staff were when I was there recently. The selection of merchandise is a bit small however the store is clean and the prices are reasonable. My purchase totaled $9.90 (not including lamp).”

“We are so fortunate to have Ferguson in Ocala! They were able to order items for me that I could not find in stock anywhere. I am now the proud owner of a Fisher Paykel DRAWER dishwasher, a special size shower pan and Kohler extra tall commodes. Great professional service at every stage of the purchase and delivery.”

“We had a very bad experience at a different store here in Ocala. We went to another store in Silver springs shores to look at televisions. Our salesperson was very helpful and answered all our questions.”

“Just picked out a nice new refrigerator because mine is dying. Staff all came to our assistance and made the process easy and enjoyable, I could even pick my own date to pay . Awesome customer service . I was greeted as soon as I walked in , it's nice to be noticed right away and attended to.”

“We stopped in to get things for our lawn , the prices were good and the cahier was so kind and very helpful sending us to the correct area for our merchandise. And at checkout she was fast and very people oriented!! Her name was Sunshine!! Thank you Sunshine for all your help!!”

“This is the letter that I just sent to the Corporate Headquarters of Home Depot, and justifiably so; Dear Mr. Ted Decker President & Chief Executive Officer, 05/18/22 The reason for this letter is based on the most notable customer experience that we've had to date, and because it was so supremely over the top, we just had to take the time and give credit where credit is due. My husband and I are in our 70's so we've been around for quite a while, and because we value good customer service, we look for these attributes. We met Philip G, in the garden section yesterday, 05/19/22 at the Ocala Florida store as he was in the middle of something, but My husband Perry and I were so baffled about what we needed and I'm sure it showed on our faces so Philip made an abrupt stop and asked if he could help us. We were impressed with that first off because many times, we've seen associates just walk by as though we were invisible. Philip is kind, caring, supremely knowledgeable, perfectly professional, friendly, and embodies the most ethical core vales that we've seen in very, very long time. Phillip is not only a valuable employee to Home Depot, but he is a coveted team player to his peers. We know this by just watching and listening. If we didn't know any better we would have thought that Philip was a part owner of Home Depot because of his intense desire to not only help us, but to educate us giving us the complete package, and providing an extra value. It was like he had this ethical obligation to make sure that when we walked away, all questions were answered, and our money was well spent, and our project would be a Home Depot success! We shared that our lawn was in bad condition, and we need to know what to do. It was clear that we didn't know what we were doing because we were even in the wrong area. Philp conducted our very own workshop because he taught us what to use and what not to use and why. He explained everything in layman's terms, so that we could understand completely and also wanted to know if there was anything else that we were concerned about. Philip explained what to look for and how to treat it. This was major to us because we want to make sure that our spending is going to make a difference, and not just both wasted effort and wasted money. After all fertilizer has gone up substantially, and we are on a fixed budget. Philip also saved us money by teaching us the right way to get this project competed by using the right products, and without having to hire someone to do it for us. We are all living in a very different, and rather scary time in our Nations history, but to meet someone that calms your fears, and makes you feel like you are so valued, was not only refreshing, but we walked away thinking, we can't wait to return for another phenomenal experience and learning session from Philip. We feel so confident that we can do this project, and win accolades of our neighbors as well. Phillip is an extraordinary man with a gift of a caring and discerning heart, and if only he would be a trainer for new hires, what a wonderful world it would be. Bountiful and Boundless Blessings of good health, safety, and success to Philip,”

“Fantastic place, I took in 3 sewing machines to have them cleaned and repaired.The salesman was a great guy, full of knowledge and he explained everything very well.Found out he was a amazing Quilter, I saw a piece of a quilt art on the machine and I was totally amazed of his talent.I will definitely keep going back there when I need too.”

“I went looking for a light fixture for the outside of my house.
Descent selection and the " defiant " light fixture was very easy to install.”

“A big thank you to Ms Aida with customer service. My husband and I came in at 7:50p (ten minutes before closing) Our home A/C went out, we purchased a portable A/C unit on Friday. It DID NOT work. We came to the Ocala store to exchange the unit. Ms Aida helped us with a smile and a happy heart. She even got someone to help us load the new unit into our vehicle. I can’t thank her enough. What has been a stressful weekend ended with a smiling, thoughtful employee. If Ms Aida can get a bonus or raise, she earned it. -Alisa ⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️”

“I went to Best Buy today because I couldn't get my Chromebook to change back to light mode. I tried everything I googled online. I went to the library for help. Even though I had to travel from Dunnellon, I wanted the problem solved. When I got to Best Buy a few folks were sitting waiting for the Geek Squad and a couple of people were waiting in line. When I was called; less than 15 minutes BTW, Jose V asked how he could help me. I told him I couldn't get my Chromebook back to light mode, I don't want to see any colors all over the place (earlier.in the day I was typing something, missed a key and everything went dark mode. I have no clue what I did). He said, "I can take care of that right now." He took my Chromebook, pressed a few keys for a few minutes and presto, light mode. Now some of you may think this was so simple. Maybe it was; for Jose V, but not for me. Thanks Jose. I'm so happy. You just don't know.”