Advance Auto Parts, located at 2402 E Silver Springs Blvd in Ocala, is known for its exceptional customer service and a wide range of automotive aftermarket products. The store offers free services such as battery testing, engine code scanning, and wiper installations with purchase. Customers appreciate the knowledgeable staff, particularly Manny and Axel, who provide honest advice and assistance without pushing expensive products. The manager is actively involved in helping customers, setting a positive example for the team. Repeat customers praise the store for its organization and helpfulness, noting that staff go above and beyond, such as replacing batteries even when warranties have expired. With leading brands like FRAM, Carquest, and DieHard®, Advance Auto Parts also features a loyalty program, Speed Perks, which offers discounts on store items and gas. Overall, this location is highly recommended for its friendly atmosphere and reliable service.
I believe it was the Gm and his sales associate tonight took care of me with a battery issue. Seeing the warranty had just expired he went over and above and replaced it for me anyway and also took the time to install it in my truck!!! Great example why I've been a repeat customer for over 20 years!!
April 2024
I thank you Emmanuel R employee always helpful I appreciate you
April 2024
Ever since emmanuel started working there he is been helping me out with my auto needs can't complain the store seems more organice always helpfull
