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September 2023 by eliu marrero
Back in June I took 4 a/c lines for my semi to be remade here. After about a week noticed one was leaking at the hose where they crimped it at. Went back and owner was saying they don't warranty hoses. I get pissed and argue with him and when I said I was going to contact the BBB he had a mechanic re crimp the hose while it was on truck. He should have remade the hoses for me as a just paid over $350 for him to remake them which I believe I was being overcharged. I have had 2 replace 2 hoses with new ones because tired of the freon leaks. Now last night one of the other hoses they remade started leaking while I'm out here in Laredo,TX working. So now just gonna have to go to dealer and buy the other 2 hoses new to avoid any future issues. I have spent more $$$ in freon from leaks from what they charged me for to remake hoses. So in less than 4 months I have had to replace all 4 a/c hoses that they made. I live near them in Ocala but I would not recommend this shop to anyone unless you want to spend more money in repairs. I will be filing a complaint with the BBB.
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August 2023 by Gianna R
Would NOT recommend taking your vehicle to Ace Auto Air & Auto Care in Ocala Florida. The owner, ‘Jim’ is a total scam artist and he knows it. Over charges you, and does work on your car with no consent. Read my full review on their Google page
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July 2023 by Sonya Pierce
Honest and helped me make my a/c run by releasing the extra pressure that it shouldn't have had!
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June 2023 by AJ Sasnett
This was the best experience I have ever had with a auto repair shop. My ac went out and I called all over trying to find some place to diagnose and fix it. Most charged a high diagnostic fee, also. One shop even turned me away because the owner would not allow people to wait in his building! I called Ace and the owner said “C’mon in- I’ll help you”. It was the compressor so knew it was going to be expensive, but his price was very fair. He even gave me a public school teacher discount- no one ever does that! He had the parts brought in quickly, let me wait so I wouldn’t have to come back, and had me back on the road by 4pm. I still can’t believe that after going a month with no AC, they fixed everything for me the same day. These folks are honest, hardworking , skillful and polite. I’ll be going there for everything from now on out!Services: Air conditioning
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June 2023 by Todd Edwin
work that was promised, was completed and at less than was quoted or expected. this shop did an outstanding job. Highly Recommended
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June 2023 by Aj S.
This was the best experience I have ever had with a auto repair shop. My ac went out and I called all over trying to find some place to diagnose and fix it. Most charged a high diagnostic fee, also. One shop even turned me away because the owner would not allow people to wait in his building! I called Ace and the owner said "C'mon in- I'll help you". It was the compressor so knew it was going to be expensive, but his price was very fair. He even gave me a public school teacher discount- no one ever does that! He had the parts brought in quickly, let me wait so I wouldn't have to come back, and had me back on the road by 4pm. I still can't believe that after going a month with no AC, they fixed everything for me the same day. These folks are honest, hardworking , skillful and polite. I'll be going there for everything from now on out!
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May 2023 by Jay Daniels
Took my car in for them to check my ac mechanic said my compressor was bad and it would be 976$ to repair it went back to Gainesville the next day to a real ac shop guy Said it was over charged he took all the freon out and added the proper amount been blowing cold since for 85$ I called the owner back and shared it with him he said oh my guy did say it was over charged also said it would be a 8 hour job because if other vehicles come in for a diagnostic they have to stop working on your car and get to them while you paying by the hourService: Air conditioning
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December 2022 by lonnie rigsby
Nice honest owner operated business. Very honest.
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October 2022 by Ronald Singleton
Good service down home, old Ocala style business with good prices. R.S.Singleton, Ocala, Detective C9700442.
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July 2022 by Shara Crocker
Very friendly. Answered all my questions. Exaplained everything well. And price was good& worth it. Thanks
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July 2022 by Melanie Tompkins
THEY WERE THE BEST SO KIND UNDERSTANDING POLITE WENT FAR AND BEYOND TO HELP ME OUT HAD NO APPOINTMENT JUST PULLED IN A FEW HOURS B4 CLOSING EXPLAINED MY SITUATION WITH A PART IN MY HAND AND THEY NEVER CHANGED WORDS WITH ME TOOK MY CAR IN DID A EXCELLENT JOB SAVED THE DAY FOR ME I WILL NEVER GO ANYWHERE BUT TO ACE AUTO I RECOMMEND ACE AUTO TO ANY AND EVERYONE THAT WANTS A JOB DONE RIGHT MY A/C IS 10 TIMES BETTER THEN IT WAS B4 I GOT A PIN HOLE IN MY HOSE AND EVERYTHING LEAKED OUT GREAT JOB GUYS I THANK YOU FROM THE BOTTOM OF MY HEART! ??? MY A/C IS ❄❄❄❄❄❄☃️☃️☃️❗ACE AUTO IS ????
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July 2022 by Mechele Mosch
Very honest and thorough shop. I was very impressed! They did not overcharge when (in my experience) others would have... They did not suggest an unnecessary diagnosis when it wasn't needed; even though they could've and I'd have been none the wiser. Would definitely refer... My son is taking his car next week.Service: Air conditioning
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July 2022 by Ryan Harter
Took my car in to look at the AC. They took my car in very quickly, even with no appointment, and diagnosed the problem and repaired it. They went over the before and after with me. Very pleased with the service and would highly recommend!Services: Auto A/C recharge
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June 2022 by richard heysek
Jim and his team are the best! Honest, professional, trustworthy! The best shop I've ever dealt with.
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April 2022 by Margaret Davis
Jim and the mechanics do an excellent job. They answered our questions and did a great job on our trucks. Jim was upfront on the costs, benefits and risks of the repairs. We highly recommend Ace.
