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November 2023 by Tony N
Has a very great experience dealing with this company. I was selling my car on KBB and they were the first to respond. Connected with Andy and then Rich. They extremely accommodating and professional and offered me the purchase best price on my car. I definitely recommend them if you want to sell your car. Great service.
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September 2023 by Philip Stroud
Walked in and was able to get a good price, much better than dealers were offering. In and out within 20 minutes. No hassle. Great experience. 100% recommend!
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September 2023 by Brian Browning
Andy and his team was a pleasure to deal with. I sold my SUV to them. Very low pressure. Best offer for my truck and I shopped it around a lot! Should have just started there and saved my precious time. The entire experience was 5-Star. Don’t let the building fool you. These guys are top notch.
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August 2023 by Rob Rosetto
Rich with Thurston Auto Sales was a pleasure to work with. I found a good deal online and negotiated a fair OTD deal with him over the phone. I drove from 3.5 hours away to pick it up and he already had all the paperwork ready to go. I was in and out in less than 15 minutes and he recommended a great lunch spot before I got back on the road heading home. I highly recommend working with Rich. He is honest, fair and professional. I would buy another vehicle from him in a heartbeat. Thanks again for the great service! After purchasing multiple vehicles in my life this was by far the easiest and best purchase I’ve ever made.
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August 2023 by J Swick
We had a great experience! We sold our car within minutes! We wished we bypassed all other big name dealerships and came here first. It is a family run business and Rich was so upfront, honest and kind. Quick, easy and painless. Next time I will come here first for sure. I highly recommend them!
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August 2023 by Sean
Sold my car to Kevin Thurston recently, he made the whole process easy and quick. He beat Carmax and other local dealers trying to lowball be on my car. Highly recommend if you’re looking to sell your car! He made the entire process seem less as could be and answered any and every question I had.
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August 2023 by Cooper Johnson
Great experience! Kevin worked with me to find a great car at my price point. Honest, customer-first environment. Will be back for the next one!
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June 2023 by Fitzroy Dunkley
I recently had the pleasure of purchasing a car from Thurston Auto Sales, and I can confidently say that my experience with salesman Kevin Thurston was truly exceptional. From the moment I walked into the dealership, it was evident that Kevin's professionalism, expertise, and genuine passion for his job set him apart from the rest.Kevin's attentive and patient approach made the car-buying process a breeze. He took the time to carefully listen to my requirements and preferences, ensuring that he understood exactly what I was looking for. His extensive knowledge of the various car models and their features was impressive, allowing him to provide me with accurate and detailed information, empowering me to make an informed decision.What truly stood out about Kevin was his unwavering commitment to finding the perfect car that met both my needs and budget. He never once pressured me into considering a more expensive option or trying to upsell me on unnecessary features. Instead, he focused on providing excellent value for money and ensuring my long-term satisfaction with my purchase.Kevin went above and beyond to make the entire purchasing process seamless and stress-free. He expertly guided me through the paperwork, patiently explaining each document and ensuring that I fully understood the terms and conditions. His thoroughness even extended to explaining the warranty and after-sales services, leaving me with complete confidence in my decision.Moreover, Kevin's customer service skills were second to none. He promptly responded to my calls and messages, addressing any concerns or queries I had, even after the sale was finalized. His dedication to ensuring my utmost satisfaction truly made me feel like a valued customer.In addition to his exceptional expertise and service, Kevin's warm and friendly demeanor made the car-buying experience enjoyable. He created a relaxed and pressure-free environment, allowing me to take my time and make a well-informed choice. I greatly appreciated his honesty and transparency throughout the entire process, fostering a high level of trust.If you are in the market for a new car, I highly recommend Thurston Auto Sales, with Kevin Thurston as your go-to salesman. His professionalism, extensive knowledge, outstanding customer service, and genuine care for his customers make him an exemplary car salesman. My experience with Kevin exceeded all expectations, and I am truly grateful for his assistance. Thank you, Kevin, for making my car-buying experience at Thurston Auto Sales an exceptional one!
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March 2023 by JamesPatBailey
Thurston Auto Sales provided the best experience I have ever had with a dealer (which is many).This dealer is extremely transparent and up front. I literally saved thousands by going here. I was minutes away from settling for a bad deal at stealership, but Richard's timely response to my inquiry led me to one the best used car purchases I've ever made.This will be my go to for future auto purchases and even an RV purchase!
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November 2022 by Ron Baron
Wonderful family business with heart. We purchased an RV and they made us feel important, not just the next customer through the turnstile. There is a difference. We traveled 9 hours each way to purchase from them and it was worth it.
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November 2022 by Charisse Feliberti
Great customer service. Efficient. Courteous, punctual. No numbers games. Will do business with them on a continously basis.
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February 2022 by keith metcalf
Sold My F-150 to them and they were very friendly and honest. Honesty is very hard to come by these days so it was a wonderful experience. I had trouble with my bank Suntrust holding the funds and being dishonest with the information, they helped out as best they could to expedite the verification. I would recommend them for anything based on how they do business!
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January 2022 by Adam Dean
Ben and the team were great to work with! They did everything they said they would and more!
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December 2021 by Marc Frenette
Very disappointed. Put a deposit on a Class A motorhome from out of state. Rv looked great in the pictures. Was told the Rv was in excellent condition. Paid to have an inspection done before flying in to finalize the deal. Inspector found the Rv smelled like mildew immediately upon entering. Found severe areas of water damage, rear wall and on driver and passenger side walls. The wallpaper had been replaced, it was obvious because it didn't match the rest of the coach, probably to hide the damage. Wanted to give them the benefit of the doubt that maybe they didn't know, but immediately after I canceled the deal, they put the coach back on their website for sale knowing fully what the Inspector found. You have been warned of what kind of business they run.
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October 2021 by Randall Simmons
We bought our first motor home from them. Everyone was friendly and helpful. They even met us outside of their business hours to accommodate our time. The price of our RV was reasonable. We had such a pleasant experience and would definitely deal with them again.
