Self Storage in Oakland Park, FL

“Absolutely great communication. The management and staff are professional, knowledgeable, and more than helpful. I feel lucky to have found there location. I would want my stuff to be nowhere else.”

“The way i was treated and welcome is how an amazing and outstanding customer service look like to me the price is best one in the area and the facility is clean , and Melecia is such a happy person and her personality is amazing and she find the best option for me , thank you for the convenient location ,Thank you”

“First and foremost, let me thank Jaimie for the best customer service experience I’ve ever been through. Not once, but twice. First time, Extra Space upped my rent by over $100 per month. I was all ready to move to another facility after getting nowhere trying to negotiate with other employees there and at corporate. She offered me a significant discount and an apology for her colleagues being so inflexible.
Most recently, I had some payment issues with my credit card and was assessed outrageous amounts in late fees. My storage needs changed, and I no longer needed a 10 x 10, and wanted to down size to a much smaller unit. Once again, I was told by other employees and corporate that the late fees could not be waived and I could not transfer to a smaller unit until my balance was paid in full at the 10 x 10 space for another month. Once again, Jaimie to the rescue. She waived the late fee (it was a bank issue with automatic payment). She allowed me to transfer to the smaller unit and prorated the rent accordingly. Had it not been for Jaimie, Extra Space would not have me as a customer. Twice she was able to find solutions where others could not. She is a true professional and I’m sure that she can handle anything that’s thrown at her. I expect a lot as a customer, Jaimie exceeded my expectations every time.
As a storage facility, this place is perfect. Reasonable hours, super clean, professional staff, and easy access. My only complaint is their practice of offering lowball rents on-line, and then a few months later, they increase it outrageously. And since they only rent month-to-month, there is no assurance that you won’t see a $120 rent increase next month. Please offer year leases!”

“I feel very fortunate to have chosen this company, and especially this location - although my physical residence has changed a few times since being in FTL, Kendra and Natasha have been fixtures here for long enough to know that they are great representatives of the brand. Both have OUTSTANDING Customer Service skills [YES, THAT IS ACTUALLY A THING, PEOPLE!?], they make a great team, each knowing what the other is covering, always.
Thank you ladies!”

“I am a customer of Prime Storage and I park a storage trailer at this location. Everyone I have talked to at this location are all very knowledgeable and helpful. I appreciate the leadership by Laquel and left a review for her when we got started. This review is dedicated to Jan who was able to seamlessly resolve an issue with finesse. I would like to thank Prime storage for employing Jan and I recognize him as a leader and one who is proactive with customer service.”

“Great experience here , Joseph helped me get the space i needed and followed up as soon as the one i wanted was available. Customer service was outstanding highly recommend”

“Jasmine is the best, kindest , CubeSmart employee. She has amazing service and always cares about customers around her she helps them find a convenient storage room and finds a way to help with prices.”

“Every time i have to move, i start a long search to make sure it is NOT A BROKER. I care about my sentimental valuable memories. I an so pleased to know, that im finally don’t have to look no more. It started with a friendly call, a very good price, and surprisingly a firm one…the crew that pick my things even help me with last minute wrapping. And I received it very shortly after. Great delivery great service. Definitely use them again, and recommend to everyone i know.”

“I am very pleased with our move. We had a quote from another moving company that more than doubled their price so, a friend found this company on Angie's list.My friend handled all of the set up and scheduling and had great discernment so, I knew we would be in great hands.Moving day came, Jose and another gentlemen called me when they weee on their way. They called me when they got into my apartment to give me a start time, when I got their, they were already hustling and they were serious about being careful as well as being effective. They had careful respect for our property and time. Our new location is the 3rd floor and no elevator. WOW! They are strong and AGAIN, careful with our belongings. They had a small issue as my couch is long. They set it to the side to strategize. All the while they strategized, they continued to work hard to get the rest done. Not only did they complete the work just a TINY bit outside of our window, they got the couch in DAMAGE FREE! Moving can be stressful. I am grateful to this team and company. It was definitely a collaboration and I believe that this move was covered in love and kindness. Thank you for your awesome job!”