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March 2024 by KING KLOUIS
Tried to call to set an appointment, left on hold for 9 minutes in silence, called back four times with no answer.
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February 2024 by Christopher Smith
DON'T GO TO H&R BLOCK THEY RIPP YOU OFF CHARING 300 TO DO YOUR TAXES
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May 2023 by Destiny Freeman
I am giving this 2 stars instead of 1 because a few years back I had Roy Zimmerman prepare my taxes & he did a good job. However, I just had terrible service from Elaine Rosenzweig.For the 2022 tax year, I filed my taxes using H&R Block's online software. When I filed it, the software claimed I would be receiving a large refund; however, over a month later the IRS sent me a notice that I in fact owed them $4500 but the letter was vague. First I contacted H&R Block through their online chat but he wasn't able to help. He told me that since I had previously purchased an Audit Protection plan, I could meet with someone in person so he made an appt for me with Elaine.Not only was she not helpful, but she was downright rude. She kept telling me I did my return wrong, pointing at numbers that the software calculated not me. When I pointed that out, she said the software online was useless & that I should've filed with them in person instead. Then she had trouble finding a certain page & went on & on how I didn't print out the tax return properly. When she finally found the page she was looking for, she didn't apologize for blaming me. Same thing happened as far as my income: told me I did it wrong & when she realized I had done it properly she didn't apologize.Not only was she rude, but she didn't know the answers to simple tax questions I asked her & repeatedly cut me off when I talked.After this experience I think I'll switch to TurboTax for next year....
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May 2023 by Raphael Alvarez
Roy was amazing!! Already booked next year.:)??
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March 2023 by Daniel Chapin
It was pleasant and professional. They have done my return in the past and have always been thorough.
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March 2023 by Chrissy Miley
Andres was so informative and helped alot. Very fast in and out
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February 2023 by ajcivicracer
I have been with H&R Block for years and the company has served me well. They are available to help when there is an IRS audit.
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February 2023 by ismael SharpeIII
having a peace mind is the only way.Great team
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December 2022 by Bernice Dulcio
I had an appointment Tuesday afternoon at for an emerald advance and today is November 17 I still have not got my line of credit after I was approved and H&R Block cannot give any explanation on when this money is going to be on my card This will be the last year dealing with H&R Block
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October 2022 by Arlene Dorvil
Goldine was very helpful and very nice.
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October 2022 by Debbie Mann
Adele was awesome! She explained things to us and we actually got a refund! We will definitely be back to see her.
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July 2022 by Steven Slocum
I liked how quickly my taxes were completed
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April 2022 by Joe Wakeman
the friendly office atmosphere, and I feel comfortable with my agent, after 5 years.
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April 2022 by jddog1018
My tax preparer Elaine Rosenzweig is very experienced, and thorough!!
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April 2022 by Jean Dagher
Roy Zimmerman, was very helpful, explain every step and very friendly.
