-
June 2020 by Garrett S.
(NOT GOOD) When I was 16 years old I brought my first car to this place. My 99 Ford Mustang was having an exhaust leak. They put my car on the lift, Told me exactly what was wrong with my car and my father ended up spending $ 1000 on an exhaust system. Didn't charge me a penny to look at it. my dad came down with his credit card later after they told me what I needed. I was happy with the service!!! 14 years later, now a local auto repair and refinishing shop owner right down the street from this location, I decided to stop by with my Mercedes due to what sounded like an exhaust leak. As I was shocked that they were charging me to look at my vehicle for five minutes I got a very nasty response from what appeared to be the owner. And I quote (Are you going to pay me something towards my lifts. are you going to give me five dollars towards my lunch?Needless to say I am in the process of leaving American muffler now and they were able to tighten the flange on my pipes connecting to the headers. Didn't even charge me. Noise is gone
-
October 2019 by Sanford L.
I have to say you want a honest Muffler Shop, this is the place, I went there cause my Corvette 05, had check engine light indicated Catalytic Converter code, and since I cleared it, he wouldn't replace any parts till he personally see's the code. I have been to other places, and they immediately wanted to replace my cats without checking for codes. I will say I'll be back when the light comes!
-
February 2019 by Dexter H.
I would like to thank the staff of 'Prospect Muffler', Billy the owner, and Cody the technician for the great work they did on my 2016 Lexus IS 200t. Everyone was very pleasant, and it was a great experience overall. Cody is very good at what he does: he "deleted the muffler," removed the "resonators," and he built a "straight pipe," from the "cats to the back," from scratch. Cody is a perfectionist, he took his time, he analyzed every bend on the pipe, the spacing of the cutouts for the tips, the level, and position of the tips, just to mention a few things, with the upmost precision and accuracy. The job was completed and it sounds great, the car also gained more horsepower. If you do not want the job done right, or if you want the job to be done very quickly do not use, 'Prospect Muffler.' If you care about the quality of the work, and if you want the job done correctly then please use, 'Prospect Muffler', you will not be disappointed. Thank you 'Prospect Muffler', Dexter (the Blue Lexus).
-
November 2018 by John B.
I had an Interstate battery fail and the mechanic who had originally installed it no longer handled batteries. So I called Interstate to find a local dealer who could exchange it, because it was less than a year old and under warranty. Interstate gave me Prospect Mufflers, which was right around the corner. So I begged a neighbor to give me a jump start and I drove over there. The owner, Billy, was extremely impatient and made it clear he had no interest in handling a warranty issue. Just discussing it was keeping him from his "real" work, and he complained he would have to pay for the battery out of his stock and wait to be reimbursed by Interstate. He did offer to jumpstart my battery so I could go elsewhere, but again got very impatient when it didn't start up immediately. He criticized me for not maintaining my car very well. Yes, I do have some issues I need to have fixed, but it won't be at Prospect Muffler!
-
October 2018 by Cort B.
Billy and his guys are just incredible! Just love the work they do. Been going to them for almost 17 years now. Honest, knowledgeable and friendly. Just love these guys for ALL my car repair needs. They do custom muffler jobs but I have never used this service, just have them fix ALL my cars in my family. My car, my brother, his wife, my son, my mother, my friends. I have been recommending them for years and years and not one complaint from any friend or family member, EVER!! You can trust Billy and his excellent team to get you running right the first time! I recommend them to you, your friends, family and acquaintances! I guarantee you will not be disappointed.
-
May 2018 by Dave K.
By far the best pipe and muffler job I've ever had done for my restorations over the years. Highly recommended, did exactly what I asked them to do. They also went the extra mile to help with some odd things I was stuck on including helping me dial in the engine after I rebuilt it. Great company!
