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April 2024 by Georgette M.
Had a great experience making our home furnishings purchases. My sales rep from the Fort Lauderdale location Mikayla did an amazing job. She even texted me after hours to answer any of my questions I had. Although I'm waiting on some pieces still that is on back order she has still remained in contact with me.
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March 2024 by Ramsey P.
Stopped by to look at a couch and was able to find one we liked. Spoke to a representative and she said she actually had the same one and loved it. She was nice in person and helped us with sizing etc. We told her we would give it some thought and get back to her. Came home and looked up the same couch and saw it was available for $1,800 less online through a different store. I called and said I would be interested if they could price match, she told me that the online version was fake? interesting because it was a reputable company. I called the Sawgrass store and they matched it without an issue and was lounging on it a week later! If anyone is interested in a couch the LINDYN couch is amazing! Just don't buy it here
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December 2023 by Jan Amir
My husband and myself were extremely pleased and thrilled you so many styles of loveseats. They were all unique in their own way, but one particularly stood out and that's the one we purchased. Thank you Ashley!
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December 2023 by Neptune Orin
FAILED TO DELIVER ITEMSAt the 3775 N Federal Hwy, Fort Lauderdale store, I was purchasing 2 sets of stackable wooden crates from Carlos, the floor sales person. He informed me that I could not purchase those items directly, and it would have to be delivered. Since this was part of a Christmas present for my wife who would be traveling out of the country on 12/15, I asked about the delivery date prior to buying it. He repeatedly assured me that it would be delivered by 12/13, so I purchased it. He told me he scheduled the delivery.The evening of 12/13, nothing came, so I called the store. After being transferred several times w/ customer service, McKayla informed me that Carlos had mislabeled the purchase as directly from the store itself, so no delivery was scheduled. She then told me the earliest delivery would be 12/16. When asked to be expedited, she told me that I would be charged another $200 (more than the price of the items). She informed me that I could otherwise drive to their warehouse in Tamarac to pick it myself tonight. Although she was polite, she offered no reasonable solutions for my situation incurred from their mistake.For such a simple purchase and task on their part that had huge value for a customer, Ashley’s essentially expected the customer to pay for a mistake the store made. What kind of service is this?
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November 2023 by Toya W
I had a very pleasant experience at Ashley’s!! My sales Rep was Manuel and he was Amazing & very handsome. He did everything possible to make sure I was an extremely satisfied customer. I am very pleased with my purchase and will definitely shop there again!!
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November 2023 by kait ross-wallace
Have bought at this store before, same helpful, friendly service. Informed sales associate, Carlos was easy to work with, without being a"pushy salesperson". Bought there before, would definitely buy again. In the relatively over priced business economy that we have at this time, it helps to have people on the other side of your dollar that treat their customers with integrity and respect. Ashley does, always has, always will. Thank you for making the shopping experience easy!
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November 2023 by Morgan Mildren
Peta was such a great help with selecting our new couch. She was able to use an image of our living room to give us a correct estimate of the size we need. We went home and measured to make sure before we completed our purchase, and sure enough she was right. Peta was wonderful guiding us every step of the way. Once we get the new couch delivered, we will definitely be back to fill out the rest of the room.
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November 2023 by joe lagana
I really liked a mirror they had. So I asked the sales associate if there was a discount in honor of the upcoming holiday. There was not, however he contacted the distributor and was able to secure a wonderful discount so I immediately went to the store and purchased it. Very satisfied with the customer service I received, and their ability to go above and beyond for their customers.
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November 2023 by Bambi Leo
Our sales associate was very knowledgeable about the piece we were looking for. She took her time to show us several styles in our price range until we found the perfect piece for my husband. I would certainly recommend Ashley and definitely our sales associate very highly!
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November 2023 by TiffyB927 B
Peta and her team were AWESOME! They were all so helpful. When Peta was busy, her other two partners jumped right in to help us and also to communicate with her on what we wanted.Great team work and awesome customer service!!!???
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November 2023 by cathy ziegler
The delivery guys were super nice and efficient. They brought in our new couch and explained everything to us. I love our new couch. It sits higher and is very comfortable. The whole process from buying to delivery was very smooth.
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November 2023 by Stefanie S.
I recently went here to buy a sofa bed. The store is very eye-catching inside with lovely looking furniture. I found a sofa bed for a very fair price, and I got it delivered to my house. The associate that helped me was Peta, and she was very professional and helpful. All in all, it looks like they have nice merchandise with reasonable prices. The service is excellent. The only thing I didn't like, was that even though they guarantee their furniture for a year, if there is a problem, you have to pay for someone to come out to look at it to determine if the product was defective or not. Even so, I would still come here again if I wanted to purchase another furniture piece.
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October 2023 by Mikayla Blake
The sales associate Alexis was amazing and took great care of me! The furniture turned out awesome!
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October 2023 by Jennifer Porter
Peta has been a true professional and simply awesome to work with! Her dedicated assistance has made all of our Ashley furniture purchases ideal and makes us truly happy customers !
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October 2023 by Susan Gauthier
Peta was amazing in helping me select furniture for my mother. It took us just a short time to sel3ct, pay, and set up delivery for exactly when we wanted it. Peta was extremely knowledgeable and patient and will use her again and again when buying furniture. The best! Thank you, Peta! You were wonderful!