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February 2024 by Jennifer D.
There fountain drinks come out already watered down. I never put ice in my drinks for this reason. I got a coke from the fountain drink section by the deli 2 minutes ago and it's watered down? They need to pay attention to their machines because I don't have enough time in my day to bother going back in complaining, waiting for them to fix it, and somehow eat in time for my lunch break. Do better.
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January 2024 by Insider Alexis
Usually I’m waiting in line to get my prescription. Which isn’t the biggest deal. However it is very frustrating when I get a prescription for my child and bring it home and I get 40% of the total dose that I need.Unfortunately, it seems like there are more negatives and positives
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January 2024 by Jennifer Brown
They gave us a 30-45 min wait - waited over 45 min then went through drive through In line to pick up prescription - get a text it’s ready but they still said 5-10 min and made us go around behind more cars when I was already waiting even more time even though the prescription text said ready for pick up -
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July 2023 by Eric Tanner
Their app can't keep track of refill dates. Also they counted 60 pills in a 90 day bottle on two items. It's time to try another pharmacy.
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July 2023 by Stamp
yesterday I was served by a rude pharmacist, who spoke unpleasantly, loudly and boorishly. First time I've encountered this
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February 2023 by Ah H.
!!!stop the axe/tide hand sanitizer allover our groceries !!! cannot eat the stuff!!! nauseated from stench
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October 2022 by Stacy R
You will have an extremely hard time filling controlled substances at this pharmacy.
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September 2022 by Connie G.
Cocoplum Publix deli employees are never timely or accurate with order ahead deli orders. If I could give 0 , I would.
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August 2022 by Meah B.
The deli lady making my sub took forever and walked away while a line of people were there and said "I'll finish it in a few minutes" it was an older lady with pink glasses. And was complaining and judging what we wanted on our subs.
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May 2022 by Johanna P.
Monday. Late morning (May 9). We were interested in buying a rotisserie chicken. There were only a couple out and they were cold - good breeding ground for salmonella. We stood in line - patiently - while the young female clerk took care of other customers. It was finally our turn, but a man walked up and butted in front of us. She knew we had been waiting, but not a peep. After she waited on him, she walked away as if she didn't see us. I flagged her down and got attitude. I asked politely if there were any other chickens about to be ready - that the ones on the floor were cold. She felt the chickens and said in a b****y tone, "Those are NOT cold. They're not." In other words, "If you don't like it, tough." She walked away, leaving us standing there. She was rude - obviously hates older people. I worked in retail. I would have been fired on the spot for talking to someone with such an obvious lack of respect. I was furious. Look Publix, you're not inexpensive. I don't need some B****** attitude when I'm here to spend money at your store. It took me a really long time to get on Yelp because that's how upset I was at being treated rudely. You have very few lanes open and like everyone else, you want people to check out their own groceries. I've just about had it with you store. If I want rudeness and lack of service, I can go to Walmart. What a crock.
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April 2022 by Thomas Johns
Worst customer service ever they are rude and just down right unprofessional. This pharmacy is one of the most disgusting places I've been to since moving here from Colorado.
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February 2022 by William Brummitt
Went to Publix a month ago I had them transfer my prescriptions from Wallgreens to Publix . I gave them a list of my medication they said no problem thank you very much . So yesterday February 3 I dropped off two prescriptions to be refilled . They said the next day I could pick them up . So I get a call this morning from Publix saying they could only fill this prescription one time they are not taking any more pain medication prescriptions . I never had trouble filling my pain medication before . Publix said they did not have enough medication to give me and they were no longer taking pain medication prescriptions !!! Never told me that when I said I wanted to transfer everything over and I gave them a prescription list . Therefore I’m going back to Walgreens for my prescriptions . I did stop at Publix for food but they lost my business and my families.
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January 2022 by Ken Taylor
Great pharmacy for all my Rx’s and vaccine shots. Very professional and courteous staff. They answer all my questions and provide great customer service. Definitely 5 Stars ⭐️ ⭐️⭐️⭐️⭐️ Can’t recommend them highly enough!
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June 2021 by C T.
Had to go in quickly... Saw soup for sale by the deli... Only a small amount left and only large containers... Took it to front it was 8.50$... Tearra at cash register yelled at us it was sold by the container... I informed her there was no more soup or small containers... She interrupted me and said: "Yea, yea, yea, whatever..." and put her hand up...Finally she yelled: "How about I just charge you for a small and be done with it?" and then she slammed a few items on the belt as we checked out... Worst attitude Ive ever seen for a Publix employee...Sad...
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May 2021 by James
Great service