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April 2024 by Harold Quigley
I have been a customer with metro PCs for over 6 years with 3 lines four of the six years we had four lines. My phone broke last week. I spoke to a representative last night and was on the phone with her for over a hour and a half. I was so tired I asked if I could think about the two phones I was considering and call back today. When I called back they said they could not do what the previous representative said they could do. When I asked for a supervisor she also refused to honor what the previous representative said and basically hung up on me. They would rather loose 3 customers than honor their word on an upgrade. Very poor business model. They record every conversation so they definitely had verification of what I was saying but refused to look it up. Just a heads up every time you switch phones, buy a new phone etc they will charge you an activation fee. I have had many phones and am just sick and tired of paying activation fees. So I guess Visible here we come! See ya later Metro PCS. You suck.
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March 2024 by Cindy
Great customer service
.Rafy and all staff great.
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January 2024 by Danielle
Very nice girl, by the name Shakira always takes care of me and every customer, so well! She goes that extra mile to serve!Thank you, Shakira!
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September 2023 by drattey
Awesome service
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September 2023 by Timothy “Tym Price” Pirtle
Great customer service. Good prices. It’s obviously a very basic low budget service. Get it how you live I guess.
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September 2023 by timothy pirtle
Great customer service. Good prices. It’s obviously a very basic low budget service. Get it how you live I guess.
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September 2023 by David Pitre Jr
Very good people very helpful and patient A+
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July 2023 by eugene mccoy
Great place.
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June 2023 by Rick Basinger
Helpful person working the day I went.
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June 2023 by Danny Darko
This store is awesome they are very helpful
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June 2023 by CHRISTOPHER GRIECO
5 star
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June 2023 by SUNCOAST PICKS
Great educated guys when it comes to phones..service is not so good in Northport y ....been in several te to reset phone ..just dead spots emergency service only every morning y.....plus they do slow down data...y ......had issues out of town y.....
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March 2023 by RV DUDE
after problems with reg t mobile went here, now everything works at a lower cost. How does Metro get better cell service then the network who owns it?Thanks Metro, and for the in store service.
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February 2023 by Maria Pitkin
Well now Metro move to another place I love it now it's more convenient much better find a better phone for my son he's really happy with his phone now
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January 2023 by Paige Ford
I have been with Metro PCS for almost 20 years now. And the cellphone number l have had for about 13 years now. I would highly recommend this company to anyone who is interested in the using this company.
