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December 2023 by Z Mattox
The women behind the counter were extremely unhelpful and rude I will be banking somewhere else in the future
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February 2022 by Ted Williams
Janet was very helpful and took the time before our appointment to do all the due diligence in setting up our business account to help expedite the process.She was committed to excellence and we will certainly continue to work with Truist in the future.
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February 2022 by Daniel Jelambi
Its rare an employee is such a joy to work with and so good at their job as well. We are so pleased with the assistance and help from Janet Yohe.
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February 2022 by andrew ward
Janet Yohe was wonderful. Absolute pleasure to work with opening a business account. Thank you again Janet.
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February 2022 by EliteEvyn
Amazing customer service, the whole team was very helpful and informative with the questions I had. My favorite location ??
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October 2021 by Jesus M Rivera
I deposit my payroll check this bank put a hold for 8 day the check was clear next day causing un repair damage. The company dint give me any reason and I found the this happened to several customersI recommend to change bank.Is the October 22, 2021 and my check still on hold.Please don’t use this bank.God only know what this bas****** doing.
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October 2021 by J D
Closing my account Immediately. They made and error on the name of a 10k cashiers check, which they also made me pay for even though I've been an account holder for 10 years. I didn't see this mistake until i got home and by that time the bank was closed. I rushed back up there and caught the employees just about the leave the building. They told me they were closed and I pulled out my check and showed them the mistake. Vice President/ Branch Manager Janet Yohe went on to tell me they were closed and she couldn't fix THEIR mistake. She kept stating the vault was closed and she couldn't do anything and that I should go to Jupiter the next day to have it fixed. I ride a bicycle and this check was for a new truck which I needed the next day so that wasn't an option. She just kept repeating herself stating they were closed and couldn't help me. This is a 10,000 dollar mistake and they wouldn't correct it. This bank has horrible customer service! I stood their for 10 minutes going back and forth and she wouldn't help me at all! I'm closing my account and moving my money else where. IF you bank at sunNOtrust I would highly advise you to move your money into an institution that hires people that take pride in their work.
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April 2021 by Lindsy Vo
So incredibly slow!! I’m ready to move our business account somewhere else.
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February 2021 by Jack Duff
Closing my account Immediately. They made and error on the name of a 10k cashiers check, which they also made me pay for even though I've been an account holder for 10 years. I didn't see this mistake until i got home and by that time the bank was closed. I rushed back up there and caught the employees just about the leave the building. They told me they were closed and I pulled out my check and showed them the mistake. Vice President/ Branch Manager Janet Yohe went on to tell me they were closed and she couldn't fix THEIR mistake. She kept stating the vault was closed and she couldn't do anything and that I should go to Jupiter the next day to have it fixed. I ride a bicycle and this check was for a new truck which I needed the next day so that wasn't an option. She just kept repeating herself stating they were closed and couldn't help me. This is a 10,000 dollar mistake and they wouldn't correct it. This bank has horrible customer service! I stood their for 10 minutes going back and forth and she wouldn't help me at all! I'm closing my account and moving my money else where. IF you bank at sunNOtrust I would highly advise you to move your money into an institution that hires people that take pride in their work.
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January 2021 by Valerie May
Unfortunately I will no longer use this location. Although service is friendly, this is the second time our commercial deposits were placed in the wrong accounts AND in the wrong amounts. My boss now spends his weekend, again, dealing with moving the funds appropriately. This is unacceptable.
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November 2020 by Gina Maglio
Wasn't real happy with the wait to cash a check for an attorney's office
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February 2018 by Robert Spain
Best bank in America!!!
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June 2015 by Sheri Agnew
ABSOLUTELY crazy that neither you nor the branch on PGA are open on Saturday!! 9 to 4 pm M-F...guess these are bankers hours!
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June 2012 by Matt Trimble
Suntrust is one of the most inconvenient businesses I've dealt with. In order to get service, you have to take off work, because there is rarely any branch with weekend hours. Don't bother trying to go during lunch break, either; they're all gone from 11-1. On top of that, when you finally do manage to catch them working, you will be waiting for a good hour, because everyone else in North Palm Beach is there doing the same thing. Do not bank with Suntrust.
