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September 2024 by Chris Wear
Nothing like the early morning, consistent honking from our friendly neighborhood mercedes dealership. Maybe drive in the garage slowly and you won't need to blast the horns. Or maybe wait until after at least 10am to wake the neighbors
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September 2024 by Kira R.
Just moved here from CA and am happy to have a dealership that is so professional to service my EQB. Great customer service.
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September 2024 by James Exarchou
This dealership is a joke. I bought an S class from them and they called me the next week telling me it had to go back for service because they needed to fix something. They wind up crashing the car ripping the front bumper off and then returning it to me broken, pretending like I did it not them. It’s been about two months and they still haven’t fixed it. My service advisor Ashley Jankowski is the worst advisor I’ve ever had. Not to mention a complete liar. It’s my seventh Mercedes and my first one buying from them and I may never buy the brand again. On top of this while it was going on my child was in the hospital and I told her I needed the car back and she said don’t worry it’s going to be ready and fixed. Let me with a loaner that I couldn’t fit my sons car seat in so my wife had tot take my mother in laws car. They literally left the car there for two weeks and never fixed it and tried to return it to me a second time broken. They also own the regular palm beach location. I even have family friends that went to go get their car out of service and they tried to call them back after leaving charging them extra money saying they had to pay it otherwise they were going to put a collection in their system. I’ve never seen such a high-end manufacturer of anything never take responsibility and have the worst customer service ever… Complete garbage.
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August 2024 by Karen Guidry
The service we received on our Mercedes Sprinter RV was amazing. We were able to quickly get an appointment and they were able to diagnose the problem and fix it in a timely manner. Thank you
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July 2024 by Joseph Fagerquist
I recently purchased a beautiful Mercedes C300 from Mercedes North Palm Beach , Briana made my experience there streamlined ,comfortable,and also gave me the best possible options . I would highly recommend seeing Briana at North Palm Beach Mercedes for great customer service and a streamlined experience!
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June 2024 by Nick Mileto
Zachary Braman provided exceptional service. His professionalism, knowledge, and dedication made the entire process seamless and enjoyable. Highly recommend!
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June 2024 by kelly higgins
I stopped by on a road trip down to Miami for spring break. Ashley helped me with my CLA250 flat tire and got me to my destination on top for my trip. Thanks so much Ashley!!
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June 2024 by Lauren Azzi
Came in for annual maintenance and Ashley was very friendly and helpful, plus the scheduling was a breeze!
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June 2024 by Hyung Chun
Francesco Vaccaro and Barry Bowman were truly a pleasure to work with even from over 1000 miles away. Very upfront from the start to the end, and true to their words. Even Barry coming in on a day when the dealership was closed for me to pick up the car. Would highly recommend!
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June 2024 by Tom Annear
I own a 3500 Sprinter VAN RV, going on a long planned vacation starting June 1.
Took the RV to my local repair place for an oil change and check engine light. The sensor code read "torque converter un-lock clutch" (transmission). I called my local transmission shop, and he said we can get your transmission replaced in 3 days for $8,500. I was absolutely incredulous.
Called MBNPB, and spoke w Codie Kelley. In his 6 years, he's never seen nor heard of this code light going on. He too was skeptical.
I brought it in on Monday, the check engine light had nothing to do with the transmission, covered under warranty, and just picked it up today, Friday.
Perhaps being long winded, but the story illustrates how accommodating, honest, and understanding Codie was given my tight timing for some sort of resolution.
10 stars out of 10 to Codie and the tech.
Tom A.
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June 2024 by Cristie Kron
I had the pleasure of working with Briana yesterday in the purchase of a beautiful vehicle. The purchase from start to finish was professional and, to be honest, quite fun. I feel that I received a very fair deal and was treated with respect. While at the dealership waiting for paperwork to be processed, I walked through the showroom, service area and around the business offices. Everyone I encountered was friendly and engaging.
I highly recommend Mercedes of North Palm Beach, in particular Briana, as a salesperson for the purchase of your dream car!
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June 2024 by Erking
I loved the service... very attentive and always updating the situation with my new G63 thank you David Barbosa
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June 2024 by Thomas Lai
While searching for a car, David was fantastic! I did not have much knowledge in terms of what I was looking for, however he nailed everything I wanted to ask with precise answers and was extremely patient with me. Highly recommend to anyone!
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June 2024 by Filmon Berhane
I had an excellent experience at the store and highly recommend David.
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June 2024 by Cesar Leon
Outstanding experience at the store. David Barbosa went above and beyond. Two Thumbs Up!
