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June 2024 by Justin Ballard
They will short your order. TWO times they gave me half number of prints I ordered. They will confidently tell you that your prints are all there, but be sure to count your prints. BOTH orders at this location were only half the amount of brochures that should have been there. When I reported this to the store manager (after this happened twice in 2 days) he literally said “what would you like me to do about it”. I decided it’s better to leave a review so I can save someone else the frustration.
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April 2024 by Chris Rodriguez
Very unhelpful for print services. Wanted help to get paper weight, style, gloss, size for a couple projects to get printed, but no one seems to know anything about it, and was told to just “do it online.” But I don’t know how to “do it online” that’s why I came to get a little help. Happy to take the business elsewhere…
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March 2024 by James W. H. Jr.
This was the worst experience. Staff rude and condescending as well as just down right nasty to customers. Systems were broken so therefore they could not assist me but I just couldn’t believe how rude the staff was. Fire them all and start over lol.
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January 2024 by Byron Cary
They are very busy and usually understaffed but individually the employees here are very patient and helpful, all things considered. Want to give a special shout out to Ricardo for patiently helping me print something with a line of people waiting for him when he got back to the desk. We need more people in the world like Ricardo. A patient, intelligent and future boss! Don’t change man.
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December 2023 by Ian Mathison
Had a great experience with a friendly and helpful sales associate who made a fairly complex shipping procedure quick and easy. One of the better locations I have been to.
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December 2023 by Noemi Coltea
Couldn’t even bother to check vacation hold settings. No one cares. Superficial in every way.
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October 2023 by Valerie DiValentin
Everyone is always super nice and helpful here. It's also super easy to email my docs and then self print them at the printer.
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August 2023 by Andrea K.
Thankful to Paul!! Saved the day again. ?
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August 2023 by George
Zero Customer service
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July 2023 by Andrea Albertini
Wow just drop my return packages had the privilege of being help by young man named Ricardo. I am very impressed with his professionalism attention, and he was fast very nice young man. I love to see that thank you Ricardo.
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May 2023 by Phil
came into mail some packages and have a small job printed. all employees were friendly and attentive, even while I was waiting. At times they were very busy, but maintained attitude and made sure everyone was helped. Sylvester took care of my printing job while I waited. I will definitely be coming back for any of my fedex needs.
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February 2023 by Sunshine
If I could give them 1 star, I would. They are a shipping store and refused to ship a package because there was “too much room in the box.” I ship with Amazon, UPS, and the post office and have never had an issue shipping a simple package with a pre paid label. They wanted to charge $18 for packing peanuts. Worst customer service. I took the exact same package and dropped it off at Walgreens Fed ex drop off, they accepted and shipped it no problem.
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January 2023 by Michael T.
Horrendous customer service. Condescending, unhelpful, rude. I am tempted to write FedEx territory leaders and publish an expose on how abusive the staff is towards customers. Just a single example: a woman on holiday had a package delivered to her vacation rental. She was not present for delivery so needed to pick it up. When she came with the pick up slip, the FedEx supervisor would not release the package to her, DESPITE showing receipt, showing tracking info in her email, delivery info on the app, and showing her drivers license name that matched the name on the package. The FedEx supervisor said they will only release if they license address matches the package. What in the heck kind of company policy is this? It's not. And it's unhelpful. They taunted the woman by waving the package around and telling her she's not getting it. Really horrible to watch.
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January 2023 by Kevin Brown
Had a prepaid label. Everything was quick and easy. Nice staff.
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January 2023 by Vida V
I have clearly had a different experience than the others who have posted reviews. Even during the understaffing issues due to the pandemic, they were still competent and easy to work with. They do well with packing up parcels, which I have them do often.
