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January 2024 by Gabrielle Korman
CVS at 312 Northlake Blvd in N Palm Beach FL is meticulously clean, professionally staffed and offer great coupons. The staff is always pleasant and very helpful. The personal attention I received on every occasion is greatly appreciated.
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December 2023 by mrnovember410
Got a text message notification saying my prescription was ready for pickup.Arrived to pick it up and pharmacist assistant was incredibly rude and said “it will be AT LEAST 30 min until we have it filled”. She was visibly amused that I’d dare think a prescription was available to pick up an hour after seeing the prescribing doctor.To their credit, less than 5 minutes later they called over the intercom to notify me it was filled.Pharmacist wouldn’t let me pick up my prescription because my ID is a few days expired. Ironic that I couldn’t pick up my own medication (a controlled substance no less), yet anyone else could with a current license. I picked up this prescription at another CVS a week ago. That CVS operated with pragmatism and common sense. I’ll be going back there from here on out. Rude and desperately impractical isn’t a good combo for a pharmacy.
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December 2023 by Beth Williams
Husband had been there earlier with another prescription . Went to pick up and the female looked at him and said,”now what”. Made a huge deal of transferring a prescription to the other cvs , had not even offered on the previous visit . Our doctor told us the behavior of the pharmacy employees there is atrocious . He is correct . Been with cvs for forty years . Why would I stay with a place that is rude and unhelpful?
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November 2023 by Edtwenette Dent
Pharmacy is very rude and bearly pick up the phone when asked a question it's a demeanor as if I'm not supposed to ask her any questions at all the lady hung up the phone on me today around 3pm on Friday November 17 she really needs to find a new profession and practice customer service skills fast.
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October 2023 by Ruby Kelley
The pharmacist and pharmacist assistant were so very nice and helpful today! Their customer service was awesome! Thanks again !
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October 2023 by Jax Teller
Horrible customer service from this pharmacy. I can’t even believe this is allowed from a business let alone a pharmacy. I’ve waited on hold and as i write this review am currently on hold for the 5th time now because every time i’m on hold for longer than 8 minutes an employee is coming to the phone and ending the call. I can literally hear someone pick it up, people in the background talking, and then the phone hits the dock and ends. It’s absolutely disgusting that this is the kind of service that CVS allows in one of their pharmacy’s. I never write reviews really at all but i am absolutely appalled at the fact i can’t even pick up my own prescription from the pharmacy as big a name as CVS. As soon as someone answers my call (and trust me they will because i won’t stop calling until they do) i’m going to let them know i will from this day forward be picking up my prescriptions from Walgreens as well as ALL of my family and friends! Absolutely disgusting joke of a pharmacy, I have to say.
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July 2023 by Deborah Cole
Always helpful staff here friendly and no lines. The 2 young ladies in the store on the day I visited were very friendly and polite and helpful
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February 2023 by Ford Family
Very nice welcoming cashier at night. Sorry I didn’t get her name but she worked tonight and has braids. Super pleasant.
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February 2023 by Phyllis Huang
Just had the absolute worst customer service at the pharmacy department. I was at the counter waiting and a pharmacist said “be right there”. Another pharmacist walked into the pharmacy area from the store floor and said very rudely, “you have to come to this register”. He then got my prescription and said “no charge” and pointed at me with the bag with my medicine. I thought he was handing it over and when I reached out to receive it, he pulled back very fast and told me with a very short attitude to go through the prompts on the keypad to check out. He walked away while the receipt was printing. I had to reach over and tear off my own receipt. He saw me and laughed. It was the Asian pharmacist. Didn’t catch his name. Very rude and unprofessional service.
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February 2023 by Ford Family 2
Very nice welcoming cashier at night. Sorry I didn’t get her name but she worked tonight and has braids. Super pleasant.
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June 2022 by Rachel Chandler
My son is in college in NY and because of campus close down and other reasons he is here in Florida taking online courses until the fall. His doctor had been prescribing his medicine to this cvs for the last few months and when he was here on holiday breaks. Never been a problem and always filled in a timely manner. Suddenly this one inconsiderate pharmacist ( whom must be a new arrogant employee) refuses to fill his prescription creating my son to not have the medication he needs. He sees his primary regularly when he is in NY and she is well aware he is in college and back and forth from NY ago FL. She is very intelligent and send his prescription to FL because she knows it is imperative he takes it without missing a day. Now on day two without his meds! This cvs pharmacist stated that he has to have a doctor in FL to fill his prescriptions and it’s cvs’s policy. LIES! Will never fill our prescriptions with CVS again. Good job on the new hire CVS ? and thanks for doing everything for the patients that depend on their medication to be filled by you!
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January 2022 by Chris blom
I have an email from my doctors office asking me to please consider switching my CVS location due to the rudeness of this CVS locations staff towards my doctors when they call and try to get them to fill a script
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December 2021 by Gail Schaefer
Barbara and John have always been so helpful each and every time I go in, from the “Hello and welcome to CVS” to the “good-by”. They are always helpful and go above and beyond what’s required of them. The other day I left an item I bought on the counter and Barbara came running out of the store to flag me down to give me what I left! Kudos Barbara! Kudos John!
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October 2021 by Palm Beach Inlet !
Terrible experience as I write this I’ve been waiting 33+ minutes for a covid vaccine. I do not recommend this location. The pharmacist was not attentive and the waiting area next to the canes was completely full.
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October 2021 by Elveria Springer
If I can I will give zero