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June 2024 by SOPHIA EBANKS
Deena is an asset to your company. She gives impeccable customer service. Very knowledgeable and helpful she goes above and beyond.
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May 2024 by Shonda Davis
Dana was very polite very professional and I will give her her a 10 because she did. She did help us out a lot and she was true to her and Service appreciate her.
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May 2024 by Dana Babain
Deena was great, she always responded and kept me updated with my car repairs. My car came back looking brand new again.
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May 2024 by Stefan Krastev
I recently had to take my vehicle to the Collision Department for some fender bender work. Initially, I was given an estimate of $1356.00, but thanks to Leah's expertise and magic, the final cost was only $850.00. Leah was assigned as my adviser, and I cannot praise her enough for her kindness, knowledge, and excellent communication skills. From day one until the vehicle was released, Leah kept me informed and reassured. Her great smile and extremely vibrant attitude made the entire process smooth and stress-free. I highly recommend this place and especially Leah for her outstanding service! ???
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May 2024 by Jeaneth Pitter
Car has not been touched for a week . Not calling the insurance . I’m picking up my car
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May 2024 by Yulya Fast
I really like the service, totally recommend!
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May 2024 by Brandon Davis
Miss Leah is amazing! She helped me with all of my problems. In a quick and professional manner. She made sure she had contact with me on the updates of my car! Also she is extremely nice.
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May 2024 by Blondi Petitfrere
Customer Service was excellent they kept me posted on what’s going on with my car from start to finish. They did a great job on my car
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May 2024 by Jamie B
I highly recommend this service! Deena communicated with me every step of the process.
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May 2024 by Howard Willens
I am excited to describe the excellent experience I had at Lexus North Miami Collision Center. My Lexus was an extravagant luxury that was difficult to afford but I loved it dearly. I was devastated that another car made and in appropriate lane change into my car and sure it could not be restored. However the team at Lexus a very detailed and skilled and brought my car back to its original state. No details were skipped. From the receptionists to the mechanics to quality control everyone was friendly to me despite my being demanding. I was able to view the car with Hannah as it went through the restoration process. In addition to Hannah I need to compliment Deena for being so nice to me and for Juan in quality control who took note of some slight imperfections I pointed out to him during one of my inspections and resolved the issue to my satisfaction. I highly recommend this body shop
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May 2024 by Autosport Driving School
Service was great, everything came out perfectly, Deena was the person helping us through the process and she was very kind, her service was excellent all the time, kept us updated about the time frame of vehicle repairs.
Definitely dealer took good care of our vehicle during this process.
Thanks again
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May 2024 by Carlos Mario Mejia
Excellent service
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May 2024 by Nataliia Ahner
Outstanding service, very impressive with the results and quality! Deena and her team made an amazing job, my car looks like a brand new from the salon, the process was very smooth and fast, after repair it was impossible to notice that there were any damages; the rental company was super fast and they accommodated me with a good rental car and made the process so easy. Absolutely 200% satisfaction, definitely will be back again and use Deena’s services. Thank you again Deena and Team, you are the BEST!!!!!!!!
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May 2024 by Sopenia Guerra
Professionalism above and beyond! Excellent customer service!
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April 2024 by Jessenia
Excellent service, very pleased. Kat was very attentive, professional and provided great service.