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January 2024 by fiorella rivera
Great service! And the management staff were amazing!
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January 2024 by Guido Sosa
customer service is too slow. not enough employees. wasted a saturday and then a few weeks later wasted a sunday…
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January 2024 by Monique Ross
Friendly service, quick and efficient
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January 2024 by Belkys Diaz
Great customer service in this store..I am not a fan of going to cellular service stores but this was pleasant experience
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January 2024 by A B
So Bad! I decided to go from T-Mobile to Verizon and went to this specific location. All that I got was a terrible customer service , lack of information and mistakes from the customer service team and Verizon customer service as well ! Didn’t have service for 1 month, transferred back to t mobile but still had to pay for a service I never had because my number was never successfully transferred to Verizon. If you can’t do your job properly then take responsibility for your mistakes!
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December 2023 by Aloisio A.
Verizon nightmare! This store is a disaster , they really don't know what they are doing there, the store manager is never available. I switched to Verizon my line was never transferred correctly! After 34 days trying unsuccessfully sove the issue I decided to go back to T-Mobile which I should have never left . Verizon has been charging me for a service I never had. Now I've been back and fourth to this location which is very frustrating! And nobody can help , even after their acknowledgment of the issue. Now I get constantly phone call from collection which an ended up paying threatening me of damaging my credit which they did. The last absolute ridiculous thing I heard that is that they charge you in advance and even if your phone does not make calls or unable to receive the bill is the client responsibility. I can't believe this is serious business, that's ripping off people and I'm so sorry but the manager of this location should train his employees a little better!
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November 2023 by Mike Wiedemann
terrible service for a major company couldnt believe it on hold overseas operator for hours /still charging me when told me to return was no problem if wasnt happy .if i could post zero stars wouldnt be low enough all i want is them to take there equiptment back that was never used and stop cram billing me there up to five hunderd bucks for something i never used if it was fpl they would stop service asap if yoy want stress an agrivation go here
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November 2023 by Simon LMS
The customer service is very bad
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November 2023 by Kevin Crowder
Terrible. I spend $400 a month with you. And you screwed up my trade in so badly that I'm still getting screwed out of $80 a month by Verizon on a trade in for a new phone, and you can't give me an estimate on how long the wait is? 20 minutes? 2 hours? And this because I come to the store after two and a half hours of useless verizon customer service call in time waste.
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November 2023 by Alex Hof
Это было закрыто в рабочий день (
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November 2023 by Anthony Joseph Scotto
I am a new customer to Verizon after switching from cricket in 2022, my mom and sister and her husband were on the plan so I've been on the plan about 2-3 months give or take. I just got a flip phone/ pixel tablet after losing mine or leaving it at the Verizon store by accident. Good service good rate no complaints
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September 2023 by Ashley Scent
Christobal was excellent. Very fast and on top of everything.
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September 2023 by A A
Verizon nightmare! This store is a disaster , they really don’t know what they are doing here , the store manager is never available. I switched to Verizon my phone was never transferred correctly! After 34 days trying unsuccessfully sove the issue I decided to go back to T-Mobile which I should have never left , Verizon has been charging me for a service I never had. Now I’ve been back and fourth to this location which is very frustrating! And nobody can help , even after their acknowledgment of the issue.
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July 2023 by Osvaldo Lopez Blanco
I was there today, Nick came to me as soon as I opened the door. Fantastic service, he showed knowledge of everything. Problem solved. Thanks Nick for your work, keep doing like that.
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June 2023 by Aviva Gorin
Do not use this store! Been a loyal Verizon customer for over 20 years. My teenage daughter’s SIM card stopped working so she went for help. They refused to help her because I wasn’t with her. She’s traveling with friends and the parents are not the users of the account so they told her that they wouldn’t even speak with her. All she needs is a replacement SIM!Now she can’t access her tickets or call us because the people working there are jerks. They literally put a minor in a possible dangerous situation since she can’t call for help without Wi-FiVerizon confirmed this is a store policy only
