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February 2024 by Liliana Aguilera
We went a week ago to look for information, when we entered right behind us 2 more people entered. After waiting almost 1 hour, they were attended to!!! (I made it clear that when we arrived we asked who was the last in line) the girl who attended knew about that and even so they passed other people in front of them. When we complained they started talking among themselves. That has never happened to us, we always go there. But obviously Iliana (I think that's the girl's name) very rude and lacking so much. Obviously we left. I understand that they charge a commission, very bad.
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February 2024 by Marcus Legagneur
Very good customer service there. I would it is even better than Aventura location.
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January 2024 by Aida Barrasso
Excellent customer service
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December 2023 by Wisnel Dufleurant
Very poor service
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December 2023 by Sabrina Jorge
I went to buy a cell phone on sale and the seller told me that they did not sell that cell phone for the type of line that I requested, but less than a week ago I had bought the same cell phone with the same line for my aunt... Very bad attention.
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December 2023 by rosana hourquebie
Today I visited the store, Eddie was very helpful and I love in the way he treated me and my dad! He was very kind and professional! Thank you so much for your help!
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October 2023 by V EYE P'S
Jose IS AWASOME !!!!! IF YOU NEED HELP TRUST ME ASK FOR HIM. HIS CUSTOMER SERVICE IS GREAT… AND HE LISTEN TO THE CUSTOMER CONCERNS AND HE IS PATIENT
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August 2023 by Esteban Pino
Excellent experience! Everything was perfect, thank you Jose!
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April 2023 by Nelly Rojas
Extremely good services very good service and that was an Spanish guy. I don’t remember the name but he’s doing great. Great customer service he need a raise.
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April 2023 by jenna w.
literally awful. Jelani was rude to me and another customer. it took me almost an hour to get my screen protector replaced, that an employee incorrectly installed the day before, who also took forever in doing so. had to ask his supervisor if he was doing it right before doing everything.
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March 2023 by LaBellaCubana88
Only 2 sales reps when I walked in, didn't even acknowledge that I came into the store. I was finally "helped" when someone came back from lunch, I wanted to upgrade my phone and obviously if I'm getting something for the next 24+months I want something I'll love. Only had 1 color which was the dark black, didn't try to sell me on another one or try to find the color I want. If someone doesn't want to work or help, just pack up and go home.
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March 2023 by Leah Bella
Amazing products reasonable prices amazing deals Mr.Isaiah is incredible and wonderful amazing patience wonderful customer service he needs a raise I highly recommend him and Mr.Danny , this store is ten out of ten will come again!!
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March 2023 by Yoli Moise
Great! Experience with Danny, Excellent customer service, he was polite, professional, knowledgeable, and most important he had patience. My overall experience was great!!!!!!
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March 2023 by Jean louis Denis
Not happy,employee of the store recommended to add a free line so we would have a phone free,guess what, Tmobile didn t accepted and now I have to pay for an extra line that I have no use at all.I would not have made this deal if I knew this,there is no way to cancel this now and I have to pay extra for no good reason, I went back and was told that the store owner would call back and he never did,,the first time they lied to me, saying that it was only the first month that I would have to pay extra,now I find put that I cannot get out of this because it is too late,would recommend to anyone purchasing phones or lines to be extremely careful with what they tell you at the store since it is not true. My first review was taken down, will continue since I feel cheated.
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February 2023 by Natalie Ortiz
Jose is awesome! He is our go to person no matter what. He is so helpful and provides great customer service.