-
March 2023 by George Engle
Friendly folks and very nice store, however, I am male and they only sell women's apparel, nice apparel too...!!!
-
February 2023 by silvia schinnea
(Translated by Google) A UNIQUE literary encounter!(Original)Un encuentro literario ÚNICO!
-
January 2023 by Me You
Love this store. Very clean chic and simple. You want a well put together look but also with no name brand printed all over this is the place. They are their own name & they have nice items.
-
January 2023 by Best chick In the whole world.
Love this store. Very clean chic and simple. You want a well put together look but also with a name brand printed all over this is the place. They are their own name & I love their items. It’s so good.
-
August 2022 by Natalia Nunez
I love coming here for neutrals, and lightweight clothes. Perfect for south fl and vacation. Andrea is amazing, nice, very helpful and inviting!
-
August 2022 by N Nunez
I love coming here for neutrals, and lightweight clothes. Perfect for south fl and vacation. Andrea is amazing, nice, very helpful and inviting!
-
March 2022 by Lisa Roberson Slaton
The manager at the store in Houston, Lisa is very rude. I went to return a shirt that I ordered on line and was told there were no returns only store credit. I explained that the I was not told that since I had ordered in the store. She then proceeded to tell me that I was not their typical customer. I have been shopping there for years. As I was walking out she told the other lady there is a difference between a client and customer and I was not a client. Someone should really educate her in customer service!!
-
December 2021 by Sara Willett
My daughter received a Hanukkah present from her grandmother from Splendid - a single outfit totaling $400. My daughter is Autistic and Splendid is one of the few places she will wear clothes from so we buy A LOT of product from them! The purchase was made in October and gifted the first week of December - but grandma purchased the same size as last year and my daughter has grown. I have receipts and the items are in the proper packaging with all tags. I tried to exchange or return for credit to the local store - and was told they could not help and was treated VERY rudely. As the purchase was made online, I reached out to customer care with the receipt and asked to exchange for the correct size. Customer care sent an automated message saying they could not return and when I inquired about an exchange I was told they would not honor an exchange and there is nothing I can do. Splendid is a luxury brand and should have the ability to honor returns/exchanges in store - and if not online. If a return cannot be honored an exchange should he honored. This is terrible service. Essential, my mother in law spent $400 to throw items in the trash because we have no use for them and no recourse despite the items still being sold for full price online and in store - and having tags and original packaging and a receipt. We will never buy from Splendid again - and will work endlessly to ensure no one we know buys from them either! So incredibly disgusting!
-
August 2021 by Jodi Matilsky Douberly
There is absolutely no way to get in touch with a human. I have had a problem with my order and have emailed and messengered all multiple times. They are unwilling to help. They send the same automated email. The 3 T-shirts that I ordered were short and I’m not a tall person. They were small And I’m a small person. They were nothing like the picture and not described that way. I have never in my life encountered such horrible customer service. I was a loyal friend and wore their product all the time. I’m so insulted
-
December 2016 by katie chavs
Simple department store always clean!
