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July 2024 by N W
Hung up on me mid sentence when trying to give them business
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September 2023 by Angelo B
I've been doing business at Robert Williams Movng and Storage . Excellent service ii one place. Professional piano moving and large storage areas for all types of storage needs .
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August 2023 by Maceo
I've been doing business at Robert Williams Movng and Storage . Excellent service ii one place. Professional piano moving and large storage areas for all types of storage needs .
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June 2023 by Spencer Raymond PA
Excellent job moving a client. Very courteous and careful.
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September 2022 by Spencer Raymond
Excellent job moving a client. They are also storing my Piano. Very courteous and careful.
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June 2018 by Shan Sun
Good experience using Robert Williams. Piano mover Angelo and his partner Danny were absolutely impressive, knowledgeable, courteous. We would recommend RW for piano moving especially Angelo and Danny.
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April 2018 by Robert S.
I scheduled my piano move, and called a week before the move to reconfirm the move date and block of time (8am - 11am) during which the movers would come for my piano. I was told when i called Robert Williams Moving at 7:30am on the day of the move, that someone would call me after 8am to provide a more precise arrival time. I never received a call. When I called at 10:45am to find out where the moving truck was, I was told that they encountered a delay in an earlier move that morning, and then I was told "go out for a cup of coffee," since it would at least an hour before the movers would arrive. Around 1:15pm, the movers came to move my piano. The men who moved my piano were professional and did a good job, but beware of those who run the business... their commitments are NOT to be trusted. Things sometimes don't go according to plan, and that's a reality of life. BUT how hard is to pick up the phone and call the customer when that happens. The front office of Robert Williams Moving could use a crash course in Customer Service 101.
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August 2017 by Sinead Killeen
As a professional office we've used this company several times for attempted repossession cases. In these instances, the Miami Dade Sheriff's Office sets the date and time of the repossession and we have to have the moving company on site at that date and time to attempt to move the repossessed item.
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August 2017 by Travel,Life,Adventure 24/7
Good people
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December 2016 by Sinead Baldwin
As a professional office we've used this company several times for attempted repossession cases. In these instances, the Miami Dade Sheriff's Office sets the date and time of the repossession and we have to have the moving company on site at that date and time to attempt to move the repossessed item. After prior jobs, Robert Williams would bill our office and we would bill the client for the services. As soon as our client issued payment for the services, the moving company was paid. This typically occurred within 30 days, though one time it was approximately 45 days due to the holiday season. The management at Robert Williams were EXTREMELY rude in these situations, calling our office nearly every day to "collect" their $300 fee. Most recently, this company failed to show up to a repossession, resulting in a likely 6 month delay to our client. This level of unprofessionalism, including the verbal abuse suffered by our office when we called to schedule the pick up, is unparallelled. Robert Williams has been paid by our office for every single service rendered. I would never recommend them to any one who is looking for a pleasant, professional working relationship with a moving company. There are a lot of different businesses in town and we will be using one of them in the future.
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October 2016 by Michael Garay
Good people
