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September 2023 by Lee Turevich
They are extremely knowledgeable and accommodating. I was able to get my car back the same day within the exact time frame they promised. You would be hard pressed to find a more honest place to go to for Mercedes vehicles, and I've been to many.
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August 2023 by Rachid Hirouf
I recently had the pleasure of dealing with Austin Tsuruta at Mercedes-Benz of Miami, and I’m genuinely impressed with the outstanding service he provided. Austin’s professionalism and attention to detail really caught my attention. He made sure my entire experience was hassle-free and seamless. He knows his stuff when it comes to cars, and he took the time to walk me through each step of the service process, ensuring I understood everything. Austin’s friendly approach and eagerness to address my questions truly show his commitment to making customers feel valued. Thanks to Austin, my visit to Mercedes-Benz of Miami was efficient and even enjoyable. If you’re looking for someone who offers top-tier service and knows their way around cars, Austin Tsuruta is your guy. Thanks a bunch, Austin, for going above and beyond
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August 2023 by Daniel Davidson
Absolutely top-tier service. True professionals. From start to finish, this company is on-point. They truly care about customer service and fixing problems.
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June 2023 by Frank Doyle
Always great service. Always someone you can trust. Calvin’s the best!
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June 2023 by Joseph Toombs
Took my 2019 s 560 for a B service. George, the owner was very pleasant and reassuring and with decades of knowledge to back it up. He certainly took care of me and sprinkle In a little extra. Additionally, I saved a few hundred dollars and he called me to make sure all was well with my car. My car has found a new home with these guys. They are legit and I can tell they prioritize customer satisfaction and have a passion for what they do.
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June 2023 by Rayito Jewelry
Alternator replacement best service in town. This is my first buy in a few years (I leased for the last 10 years until recently, that I bought a used BMW) and when the car broke down I honestly panicked. I was very lucky to find Mercedes Service European Auto World. Communication, service, pricing everything was great and the costumer service beyond my expectations.Thank you!Tatiana and Cristian CangelosiService: General repairs & maintenance
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June 2023 by Jorge Vazquez
Very professional. They immediately scan my vehicle and solve the problem. I can said is a shop you can trust.Thank You for your serviceService: Electrical repair
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May 2023 by Patricia Costa
I just bought a 1980 450 SL , I was not sure what my new fabulous car needed, so I brought her to Calvin and Jorge.They gave her a full diagnostic test and went over everything she needed. I felt reassured because they both have owned this vintage car themselves. They were very careful and thorough and I felt like their work was professional and their pricing was very fair, which is important because I imagine that I will have a long relationship with them as they will be my go to mechanic for my vintage beauty . Very thankful to have met them and have this great experience.?Services: Auto body & trim repair
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May 2023 by Eben Hansmire
This shop owned by Calvin Kohli proved to be a great find when the Mercedes dealer couldn't give me an appt for two weeks. He and his technicians have serviced my car twice now and I'm 100% satisfied.Services: Steering & suspension repair
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May 2023 by Darryl Frazier
The manager made me feel relaxed, Everything was explained to me before the work began, Everything was done in a professional way, I will recommend families and friends of the serviceServices: General repairs & maintenance
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May 2023 by Fabian Glez
Friendly staff and skilled mechanics.Highly recommended Mercedes Benz service's shop.Service: Engine repair
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May 2023 by Nelida R.
Awful my car was worse is like a riding a horse
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March 2023 by Jenna Belisle
Excellent service and great prices. Their customer service is unmatched. Highly recommend this shop for all of your needs. Hans is extremely helpful, friendly, and attentive. I will be back here because of him!
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March 2023 by Sonny Innocent
Hans the office manager had great customer service. They took care of my automobile needs swiftly and have great communicationServices: General repairs & maintenance
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February 2023 by Joseph S.
My MB needed service so I took it Mercedes Services as I am a bit tired of paying Dealership prices and dealing with Dealership delays. I called them at 11:15am, I was given an appt an 12:00 and left the shop at 2:45 once the Service was complete. What I liked about Mercedes Services is that at the end of the Service, they gave me options and a diagnosis of what needs to be done during the next service....i.e. My brakes are good now but next time, the pads will need to be replaced. Good to know! I was very happy with the service/customer care and will be bringing my other vehicle to Mercedes Services as well.
