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September 2023 by Claudia Z.
Customer service poor. A simple withdrawal took twenty minutes. Staff is clueless. Horrible experience
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September 2023 by Juan M.
They don't want you to take your money out. Inside atm does not allow people after hours and drive through is always broken.
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August 2023 by Angel V.
Walked in at 2pm to wait for assistance to only get asked to leave by 3:24pm because all of a sudden they're filled with appointments. Poor customer service. Especially Miss Camila Ramus.
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December 2022 by Mayling P.
Has been great during the day but after hours you cannot open the main door to access the lobby ATM. Tonight is my 2nd time and I'm forced to do the line on drive thru
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February 2022 by Mandel B.
Unprofessional and lack of knowledge. Manager Lacks Costumer service skills. Mrs Ramu that's all I can read from her tag was upset because I had ask for her and was bothered from something more important as she point it out with out knowing what I wanted. The teller young lady rude and unprofessional. I felt like was not welcome and I have a personal and business account and never coming back to that branch and seriously thinking to close both accounts after 8 years.
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October 2021 by Michelle O.
You know those reviews you have to leave that deserve 0 stars well THIS IS DEFINITELY ONE OF THEM. This branch is absolutely the WORST AND MOST UNPROFESSIONAL CHASE BANK. I've been a chase customer for many many years and I referred many family members and friends because of the professionalism it has but unfortunately today was a total nightmare ! The bank staff was very rude and totally disrespectful form all aspects, from me and my mother walking in the woman behind the glass was rude and clearly didn't want to be working or helping .. the banker Marco was very rude and disrespectful.. nobody greeted me or my mother that was opening up a account with chase! I'm just over all so disappointed, and I wouldn't recommend anyone to go here. Overall chase is a great bank just definitely not this location.
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July 2018 by Veronica H.
Quiet location with great customer service. Staff always willing to help and go the extra measure for customer satisfaction ...
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November 2017 by Damian L.
Sat down for investments and general banking, we had Marco Galarza assist us and he was so polite and professional. I highly recommend this bank for all your banking needs. Ask for Mr. Galarza.
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October 2017 by Alfredo R.
I went in to open a new account and the guy at the front told me I needed two forms of ID to open the account. I showed him two forms of ID and he mentioned that they were fine to open an account. I waited for over an hour to talk to the banker and open my account and then the banker tells me that the two forms of ID I had weren't good enough. I asked him how come the guy in the front told me they were fine and the banker gives me this attitude and didn't even apologize for the wait. Horrible costumer service.
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January 2016 by Biyonka S.
Branch manager was very rude and unprofessional. I as well as one other person was waiting for over 20 minutes, as she sat in her office texting on the phone. As I kept staring at her for help. She doesn't acknowledge so I left. As I was pulling out she came taking her sweet time, knocked on my window saying she was ready for us. It was an awful waste of time. I do not advice anyone to go to this chase. She should be demoted.
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November 2015 by Robin A.
One of the better branches I have used. Great customer service. Ismael is always there and always help me with any issues. One of the most knowledgable and helpful bank reps I've dealt with. Lines move quick. Ample parking. And close to Costco !!
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September 2015 by Robert M.
My favorite Chase branch. Great customer service and convenient location. Not the closest location to my home but worth the extra drive every time. Friendly helpful staff make this Bank my #1.
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May 2014 by Sheterra S.
Polite employees, ample parking and super cool high tech ATMs that allow you to choose how you receive you change! $1, $5, $10 $20...... How awesome!