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February 2024 by Cristal R.
Employees play with people time I spent a hour and a half waiting on a consultant and when he finally came back he said he had a appointment
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January 2024 by Rita Eizmendiz Garcia
Ruth Jimenez Brown excellent customer service agent
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January 2024 by Warrior Angel
Diligent, respectful,understanding
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November 2023 by RP Vlogs
Worst customer service ever, never coming back in this branch.
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May 2023 by Winston Moven
I had to work with 2 tellers, and the bank manager Christian to resolve a very minor issue.It took over an hour, and they still could not verify a check that I have been consistently depositing in my account for years."It should take 5 minutes" 200 times over. Trix are for kids not bankers, or bank tellers.Please retrain the employees.
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January 2023 by Nestor Gonzalez
No too nice customer service, I will start going to another branch, way too many bad experiences at this branch.
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September 2022 by Aramis L.
This people are unprofessional make you do the line and then they said is only one line whent they tire then they said is only one line and we don't have they time to be losing out there
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April 2022 by SAM
Tried to open an account, arrived and signed in one hour before closing, there was only one person ahead of me and the stuff kicked me out and ask to come back another day. Lack of respect.
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January 2022 by Ruedas F
No fast service at all always the I come to this branch always have to wait 15-30 mins just to do a simple transaction. Sometimes the only have one person or two but they take there time doing there job. Always the I come to this branch I prefer driving further just to get a better service and I live next to this bank. Is always a frustration coming here. The manager or supervisor doesn’t look to be bother on the lack of service this branch have. You can see they all want to take there time doing a simple job. If I knew this is going to be like that I just move my money to other bank
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November 2021 by R.Sofia Carvajal
If you don't have account with this bank you cannot cashing a check, your id is not enough. they have to request an authorization for the manager who was not at bank. Unfortunately very bad service
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August 2021 by Aharon Kod
W.t.f???No other bank in Florida but this one!Time to move to a different bank
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February 2021 by Dallas Dante
I give this branch five stars, normally the branch I go to does not provide the customer service that I received at skylake. When I arrived I received a warm welcome and they were ready to help. I was assisted by Brenda one of the bankers and I have to say her service shows the years of experience she might have and her ability to connect with customers is unseen especially in these days . If you're looking for great service and efficient work stop by this branch and ask for her you would not be disappointed.
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February 2021 by Tom L
Horrible customer service taking advantage on COVID-19 and try to make customer life 10 times harder poor service by Carolina the bank teller and even worse she was backed up by her service manager Johnny
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February 2021 by jonathan herman
I have been banking with Wells Fargo for many years, this is my favorite branch I really trust the staff there and the bankers there are very knowledgeable.
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October 2020 by orit kom
Dear current and existing clients, this is by far the most competent and welcoming location of all banks and locations I have ever been too. First of all the young gentleman who greet you at the door, very clean, well mannered and dressed very welcoming and helpful thank you. Definitely the entire office has a vibe of “leave your personal problems at the door” and we as clients appreciate you very muchWant to put the spot light also on Mrs. Stacey who assisted my daughter with opening her bank account. Very knowledgeable, helpful and transparent. People like her are one of a kind. Definitely this bank as a whole should berecognized and appreciatedThank you
