Quest Diagnostics offers a range of testing services, including COVID-19 antibody testing, drug screening, and routine lab tests. The location operates Monday through Friday, with specific hours for different services. It is important to note that face coverings are required at all locations, and the site closes early at 1:00 PM on the third Tuesday of each month. Customer experiences vary. Some reviews highlight friendly and professional staff, with quick service even for walk-ins. One reviewer noted a wait time of just 10 minutes despite a crowded waiting room. However, others reported longer wait times and issues with the check-in system, particularly for those arriving close to the closing time. Some customers expressed concerns about discomfort after blood draws, with reports of swelling and discoloration. Overall, many appreciate the efficiency and professionalism of the staff, with some praising specific employees for their attentiveness and skill. While there are mixed feelings about wait times, several customers expressed a willingness to return for future services, particularly at the Jackson North location, where they experienced minimal delays.
Great staff! 1 hour wait with an appointment is unacceptable
January 2025
This office is pretty fast with an appointment, if you are a walk in you will be there for HOURS! This is inside the Jackson hospital and really needs to paint the lines in the parking lot. It’s always packed and everyone double parks cause you cannot see the lines. Makes it very hard to park so don’t show up late!!
November 2024
Wait room was incredibly crowded when I arrived for my scheduled appointment. Nevertheless, they managed to call me in after only 10 minutes of wait time. Staff is friendly and professional.
