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February 2024 by Nilza B.
Terrible!!! I only take my dog there to cut his nails , because I'm afraid of hurting him. And in the past I was very happy with their service . Today, when I arrived to pick him up, Maria told me she could not cut his nails, because he did not let her, and even tried to bite. Never happen with anyone else there, and he does not bite anyone!!!! He is the most serene and calm dog!!!He end up having just a bath, and I end up paying $80 and what he really need it was not done. I give him his baths, the reason I go there is to cut nails. It makes me think that Maria is not competent to deal with dogs larger then 20 pounds. I'm very frustrated and never will go back there !!! Very disappointed
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February 2024 by Luz mary Gutiérrez
Excellent for pets
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January 2024 by Lyda G. Solana
Super caring and friendly staff! Very clean and organized.
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January 2024 by Winfill Louis
My puppy and I easily found what we came into the store for. Additionally, while exploring I easily found a representative that was glad to answer any and every question I had
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January 2024 by Karen LD
Very disappointed. I took my 7 yo miniature schnauzer in for first time to Petco for grooming. When I picked him up, his hair looked a little bit long around the legs, and didn't really seem like they had been trimmed. His beard had been trimmed and looked decent. His eyebrows were cut way too short and lost the traditional "Schnauzer" look that he came in with. I also noticed that the groomer did not trim along the full length of his back. I can clearly see where the groomer stopped with the number 10 blade and left the remainder of the hair untouched. She did not clean up his sanitary area and I'm having to clean him after he urinates because his hair was left long in that area and hairs get sticky with urine. I do a decent job of staying on top of hair brushing at home. Within 3 days of the grooming job, he was full of matts around his legs and underside. That is unusual for him. We didn't think much of it and brushed out the matts, but two days later, he was full of matts again. Again, we brushed out the matts, and again, two days later full of matts again. This has NEVER happened to this dog. our only conclusion is that they used poor quality shampoo, or perhaps didn't rinse it out completely leaving behind a sticky residue causing it to continue to matt. I had been warned about not going to Petco many times. I wish I would have listened.
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January 2024 by Estela Rodriguez
Excellent attention
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January 2024 by rose rivera
good services
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January 2024 by AO R
Very clean, had everything I needed, cashier and sales people very polite.
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January 2024 by Kristen Juarez
Hello, well, here you tell me that there are rumors that animals are mistreated, is it true???
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January 2024 by Ronald Pereira
Fish are so so. Plants are ok. Most staff is friendly and helpful.
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December 2023 by Andrew R
Went to get some fish, easy experience, no issues there. But it was funny that the young lady at the front thought I was crazy because I was on the phone because she didn't see my earpod ??
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November 2023 by R Y
your staff at all locations need to learn the meaning if the word NO. i do not want to put in my phone number for discount stop pestering and shoving the rewards program down my throat. you would think after the #metoo movement that your female employees would know the word NO.
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November 2023 by S S.
I always shop in Petco in this location because is closest to me. But this time was the worst customer experience I've ever had ! I shop here frequently and they asked me to buy a a bag for .10 cents I'm like REALLY I can't believe that Petco would have this crazy to charge a bag for customers and I have to say not only that but the cashier lady is rude in asking me if I don't buy a bag from petco you MUST BRING YOUR OWN BAG! I think Petco is horrible in charging customers .10cents per bag! Petco needs to change that policy. Another thing have better quality in customer service in cash register and better in customer service care. Sorry Petco but this is poor experience all together!
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November 2023 by Jayda Hall
This was my first time coming to this location. I came to get my dog a bath before thanksgiving. Robert was thee best! My dog only got a bath (minus the cut), and he looked brand new! Robert did a great job cleaning his ears and tending to his very sharp nails. He said my dog did very well compared to other schnauzers which let me know my dog felt comfortable with him. I will be going back to Robert for a cut next month!
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November 2023 by Christina Degelmann
Brittany is the best groomer! She’s super friendly and is so good with my dog. Everytime I bring my dog to petco she knows and gets so excited to see Brittany. Highly recommend!
