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January 2024 by Mickael Sebban
Amazing customer service!Thank you so much RalphSuch a great asset for Metro T Mobile
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December 2023 by ELIZABETH SAN MARTIN
Zack is the best
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September 2023 by Matt
I went there because my phone data is not working....after he kid who works there told me it had to be a phone issue, i switch the phone for what i was charged and the issue continued. I was charged, problem was not fixed and he said there is nothing he could do. Really bad service and useless.
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April 2023 by Morris Azouz
I went into this location to add international calling from Canada and Mexico to my plan. I have had this addition to my calling plan multiple times in the past, using it when I would travel and canceling it when I returned home. The first associate went into my account on her computer and then called over another associate, possibly a manager, who informed me that this particular add-on was no longer available - no explanation and neither one thought to call in to customer service to get some further guidance. I left the store dejected because I was sure that this add-on is still available for an additional $5 per month. After I got home, I contacted customer service and they were most helpful by setting up the additional service that I wanted and they even upgraded my service, saved me $5 per month on my calling plan and gave me unlimited 5G service where I only had 5 GB per month previously. You can read my review of Metro by T-Mobile customer service on Trustpilot. If you need to visit a brick and mortar store, steer clear of this one.
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November 2022 by Harry Conley
The employee was soon helpful. Honestly such a good store.
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October 2022 by Lincoln Daley
Helpful,will always be back here, saudah and Chloe amazing at solving my phone issues
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October 2022 by Irene Soto
Its a phone service place that give real atention to customers
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July 2022 by Ina Flash
Got a phone and plan in this location and helped by Ashron - the best customer service from 4 different Metro locations!! Very helpful, knowledgeable and pleasant, highly recommended!!
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May 2022 by TD Luxe Detailing
I drove 30 min to this store Horrible customer service never be back again Horrible experience lady there no good customer service at all
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May 2022 by Fabian Ortega
Ozzie was very helpful. Took cared of my family. Well recommend, amazing service!!
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February 2022 by Alda Reyes
Disappointing to say the least 15 to 20 yrs. Their customer service leaves much to be desired
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July 2021 by Evelyn P.
I needed a new phone because my phone died and wouldn't charge. Was told by a "lovely" representative that I had to give a call to the owner of the account to authorize the transaction - hard to do without a working phone- representative didn't even bother calling the user for me or offering to, he wouldn't even give me the phone number of the user. Won't go back here - left immediately and now on my way to AT&T. Switching providers entirely since they're rude and unhelpful. Thanks for nothing :)
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June 2021 by Ashley Mandall
Chris is an excellent person at store he takes his time to understand the customer and with patience he makes sure customers are satisfied and happy with his service his excellent thank you CHRIS
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March 2021 by David Challis
The service was wonderful. Brianna was very helpful
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March 2021 by Gina Zito
Had the best experience ever, will be back. 100% satisfied. Great workers and fast service. Got a new phone with accessories for a great price.
