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January 2024 by sherelee Knight
Our experience at Honda aventura is always good, we went Monday and MATTHEW was our sales person, we thank God for him because he make sure he gave us all the options possible ,I recommend this place and because of the good service we received,I definitely had to come give a good survey,Thank you Matthew ,Matthew needs a raised ?????
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January 2024 by Steph
I purchased a 2021 Honda CR-V in 6/2023 and, while I'm happy with the car, I felt quite deceived throughout the entire process. Furthermore, the sales agent and the finance person that I worked with never provided my correct email or home address to the Honda Finance corporation therefore I almost missed the deadline for my first payment since I didn't receive any electronic or physicals bill or even a confirmation of my loan. They also didn't tell me until the end of the purchase that they were unable to provide me with an extra key for my car and then proceeded to give me inaccurate dates for the when the extra key would arrive. I ended up moving out of state before receiving any extra key and worked with a different Honda dealership who was incredibly forth-coming in their communication regarding purchasing an extra key and any service issues. I tried to reach out to the Aventura general manager regarding getting reimbursed for the extra (that I should have been provided with in the first place) and never heard back. I'm really disappointed with my experience with this Honda dealership.
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January 2024 by Julio Lopez
Great service from Matt, helped put me in the car that I wanted. I couldn3 be happier with my purchase. Make sure to ask for Matt when you go he'll get you setup promptly and efficiently!
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January 2024 by Maria F
I live nearby & went into the dealership to begin looking for my next car. I met Martin and spent an hour with him discussing options and recommendations. In the end, I wasn't financially ready to purchase but Martin was completely understanding & not offended nor dismissive of me. When I'm ready, I will go see only Martin :). He was great.
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January 2024 by Patty Arenas
Geo was awesome! This was the second car I have bought from her very professional and go me in and out in a timely manner. Super polite treats you like family. i wouldn't want to blow my money anywhere else! Thanks Geiorgios
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December 2023 by Joel Matias
We were looking for a used car and we stop at the dealer early morning, the first one to come out and receive us was Henry, very polite, caring and honest. After showing us all used cars and answer all our 1000 questions, we decided to look for brand new car and Henry did not complain and guide us through the whole process. We bought our new car the same day. We can really say it was a great experience with Henry....I can honestly recommend him to anyone looking for a new car and great customer service.
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December 2023 by Luisa Lopez Silva
Visited Honda of Aventura and was serviced by Geo and Cary .Geo’s attention was very professional, and beyond my expectations! At all times he focused on my needs and what my family required, he gave us always the best option and the perfect recommendations in order to find the best payment rate and the perfect car for me.That is why, we now have a Honda Accord on lease and I am recommending geo!Geo speaks English and Spanish! So go and ask for Geo.
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November 2023 by Naturally Culturred
When you take your car to a Honda dealer and you own a Honda you expect things to be fixed correctly the right time but this Honda dealer has by far the worst service department. They don’t know what they’re doing when it comes to fixing your car. I brought mine to them 5x paid over 2k and still don’t have my car fixed. They are not detailed oriented at all, cut corners and think you’re stupid. Worst experience …. Oh by the way I still need my car fixed
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November 2023 by Milena Petrich
First time buying a car. It took us only 3 hours and we’re really happy! Henry Garcia is the best and I can definitely recommend him! He helped us with all our questions and genuinely wanted us to make the best choice for us and our needs. We felt confident and at ease buying our first car all thanks to Henry!
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November 2023 by Joseph Adrian Martinez
Had an AMAZING experience today at Honda. Henry was extremely attentive and helpful; he took the time to navigate us through all our options and made sure we obtained the car that best fit our needs. Thanks Henry!
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October 2023 by Nancy Drabik
I can’t say enough about Henry Garcia at Honda of Aventura! From the moment I met him and including today’s conversation, he truly is there for you! I had several follow up questions about different features and he sat in my car with me explaining everything until all of my questions were answered.Excellent car (Honda CRV ‘24) and exceptional salesman ♥️
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October 2023 by Thomas Parra
Exceptional experience at Honda Aventura! This marks our third car lease with this dealership, and each time, Henry has been incredibly helpful and accommodating. We've always been pleased with the deals and outstanding service we receive here. Henry's expertise and professionalism make our car-buying process smooth and enjoyable. We're extremely satisfied customers and will definitely keep coming back for our future car needs. Thank you!
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October 2023 by Damien Jordan
Exceptional professionalism is very hard to achieve. However, at my recent visit to Honda of Aventura, I met a sales consultant who more than exceeded my expectations of how a sales professional should deal with any customer. Perfection!!! She was pure perfection in quickly identifying my needs and effectively communicating all of the obligations required of me as an interested buyer. Her name is Christel Ortega and her experience in the car sales business is obvious. She demonstrated full attentiveness to my thoughts and requests; and it was clear her priority was to ensure I left the dealership fully confident and satisfied of the tremendous help she provided. There is no question this was perhaps one of best customer service interactions I have ever experienced at any professional sales business. So, I am now a proud owner of a 2023 Honda Civic and I owe it all to Ms. Ortega and the solid staff that surrounds her at Honda of Aventura.Thanks Big Time!!!!!!!!!!!!-Jeremy T.
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September 2023 by Jody O.
READ ALL THE REVIEWS. PITIFUL PLACEAvoid Chrystal, saleswoman, avoid this dealership.This dealership is exactly the stereotype of sleazy dealerships we all have grown up to be leery of.I had a car coming off lease and as a woman thought dealing with a woman might yield a different experience than the usual sleaze circus auto dealerships are known for.She stepped away and never came back from helping me for 45 minutes. When I got up to ask where she was it turned out everyone was in a "mandatory meeting." These people disrespected me, my time. And I had called before going. I left with nothing accomplished and wasted my time.Every stereotype of this business is factual.The response below of course is not factual. There was no "emergency." They left every customer in the showroom upset for close to an hour. And yes, I did raise my voice when Jocelyn spoke to me, Although the response is from Ben, who claims to have spoken to me. I guess they have aliases too. So many options to buy/lease cars from. The whole thing could have been obviated with some honesty. What a concept.
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September 2023 by Caroline H.
Extremely unprofessional! Management is rude and not helpful at all. Waited about 2 hours to be told my parts never arrived then when I get in the car I see they broke my door lights. Don't buy anything from them they suck !