-
March 2024 by milagros cartagena
14975 w Dixie hwy has become my go to rental place. Due to their customer service and professionalism and courteous staff. I will continue to go to this location as well as spread the word to family and friends.
-
February 2024 by Frances Morales
I was very pleased on the friendly service by Fernando and his team. The process was simple, easy and fast. Highly recommend to go to the North Miami, West Dixie Hwy location. -Frances
-
February 2024 by Sally Rubenstone
Tal Caspi was exceptional. I’ve never met a rental car representative who was as helpful and kind as she was. She was patient as she went over the specifics of the Mazda that my husband and I were about to rent. Noting our confusion (our “newest” car back home is a 2005!), she gave me her email in case of further questions. Then., two days later, when I emailed her with a question, she replied within a minute. What a relief! We were renting this car because our own car had died in a strange city. Tal made a very stressful situation much less so.
-
February 2024 by Octavio de Leon
Pick up went smooth and agent was friendly and thorough.
-
February 2024 by patrick eugene
Customer service was on point , I had an issue with my first vehicle and it was swapped out with no hassle for an even better vehicle at no additional charge to me.
-
February 2024 by Charmite Blanchard
Friendly and professional
-
February 2024 by Patricia Jeudin
The absolute worst rental experience ever. They do not warn you of extra charges concerning tolls on the vehicles rented, I saw an extra charge on my account that I was not made aware of previously. In the first vehicle they tried to give me, the passenger and driver seats were visibly dirty, (like dirt or possible coffee stains all over the seats) and the second car had roaches. ROACHES CRAWLING ON THE SEATS!!! Trying to call and reach someone is damn near impossible. I tried calling multiple times and someone would pick up the phone and then placed on hold for 30-40 min. And I tried calling from two phones simultaneously. The one-star rating is for the few courteous individuals, otherwise would give 0-stars if I could.
-
February 2024 by Yosi Alter
Fast,professional, and great service in general.........all the employees since i pick up the car and on the return
-
February 2024 by Khalil Raad
I had a wonderful experience with Entreprise at 14975 W DIXIE HWY, MIAMI, FL 331811017. The customer service was excellent, Frantz answered all my questions and helped me find the best deal for my needs. The car was clean, comfortable and in good condition. The pick-up and drop-off process was smooth and hassle-free. I would definitely recommend this Branch to anyone looking for a car rental service.
-
February 2024 by Carlos Alvarez
The entire staff at Enterprise North Miami Beach Car Rental is and remains excellent. I've been renting cars there over the last 2 years and have always had a great experience. Special shout out to Frantz Pierre and location manager Frank for there dedication and great service. Highly recommend!
-
February 2024 by Paola Carmenate
Service was excellent. And guys working there got us in and out in no time. Which i pleasantly surprised about. Thanks yall.
-
February 2024 by Ahmad Shanizam
Of all the enterprises branch this is the worse. We booked for a 6 seater 1 mth ahead and when the date we supposed to collect the car. They simply said they dont have the 6 seater and offered cherooke Jeep which is 5 seater. When we refused they simply ignored us and even offer to cancel our reservation. The lady by the name Cassandra told me without any empathy. The guy Franck even worse stating he called me a day earlier to inform on the unavailability of the car, and when asked where is the proof he just simply back off. If you want to be frustrated do visit this branch.
-
February 2024 by Guilherme Assunção
TERRIBLE!Worst experience! I was treated extremely badly by the attendant at the store. I made an advance reservation and when I arrived at the place she simply didn't want to answer and asked to look at the airport store. He didn't make any effort to help... Luckily there was a Sixt store on the same street. Don't waste time at Enterprise, I recommend Sixt without a doubt.
-
February 2024 by Janitzia Fernandez
Outstanding, the best
-
January 2024 by Anthoney Carr
Very good staff. They were willing to assist in everyway possible
