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August 2023 by Jen A.
If I could give zero stars, I would. There's nothing worse than having a sick family member that needs a medication and to feel like no one wants to help. To begin with, the CVS website states that this location has a 24 hour pharmacy. In fact, there were several pharmacies in the area that say they should be open 24 hours a day and are not. Nonetheless, when I realized that my pharmacy was closed and I could not get the medication, I called this location to have it transferred. I spoke to a young lady who told me they closed at 7 PM. I mentioned that my GPS stated I would get there right before closing. I rushed over, made it to the store at 6:58, but not only was the pharmacy drive-thru closed but the window was also closed.
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August 2023 by Jeff C
Going to CVS is like going to he ll. If my insurance did not demand I go there I never would again.
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June 2023 by Irfanul Azim
Booked an appointment for covid 19 pcr test. Cvs requires you to go through the drive-through for testing. I was on time at the drive-through. When I reached the window, there was a sign saying the drive-through was going under maintenance, so please go inside for service. So I went inside, when I said I was there for a covid test, they all just panicked a little bit. Then the associate went to the pharmacist and came back to tell me they've to cancel my appointment cause their drive-through is under maintenance and covid testing is through their drive-through computer. If the location is going through maintenance, they shouldn't be giving out appointments. It's just not done. I am very disappointed at their service.
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January 2023 by Viergina Severe
Special thank you to Denice from the pharmacy and Sulema who greeted me at the entrance for going above and beyond. There was another lady from the register who helped me as well.I have a foot injury and using crutches is not easy. They helped me with my purchase. Sulema helped me to the pharmacy and got me a chair. When it was my turn at the counter, Denice helped me then saw me on my way out and offered to carry my items out as I was struggling.I feel beyond appreciative for the support.Another lady from the register saw me looking for something asked me and carried the dishwasher to the counter for me.This means the world to me I appreciate you all ladies.Last week there another young lady African American from the pharmacy saw me standing in pain and attended me even apologize for the wait and rushed things for me. I feel beyond thankful for her as well.
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January 2023 by Regina Alexis
If there was 0 (ZERO) ⭐ that's what I would give. The pharmacy is awful, I dropped 6 prescription for a post op patient who is throwing up and is nauseated. The tech told me it would be available tomorrow I clearly ask her to give me the pain killers and the anti nausea medication she told me to come back in 2 hours. When I came after 2 and half hours they told me all the medication are for tomorrow. I had to argue with them to get it ???
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January 2023 by Julieta Heflin
This is by far the worse CVS ever. The pharmacy specifically is even more horrible. They are ALL SO RUDE and unattentive. The lady in the window today at 3:20pm today completely ignored me ! I will never use this cvs again
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January 2023 by art eynis
Question is not about pharmacy stuff, Sunny isles has 3 CVS pharmacy, they don't get busy . This is super busy place ! And requires additional 2 -3 people , at least during the day ! Lets complain to corporate office , Its their fault !
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January 2023 by Laura Gantiva
Incompetent and unreliable. Disgusting service.
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January 2023 by Herman Barboza
Nice place
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January 2023 by sheyla Moreno
Very attentive and cordial
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October 2022 by Raquel R.
Son muy lentos, nunca tienen nada listo y el servicio es bastante malo, estoy muy contenta de haberme mudado a la farmacia de Publix
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October 2022 by Sonja C.
Picture service is lacking and the staff is not knowledgeable about the pictures. Heads up, in ordered to coupon on pick up orders, will not be used in person and must be inputted at the time pics are ordered online. Coupon would make prints .12 and I paid over a dollar. Horrible.
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September 2022 by Jaimie C.
Avoid at all cost. This is the worse managed pharmacy in Miami. And that's saying a lot. Because most pharmacies are bad. This place has a line out the door. And 2 employees working. And they move slower than the sloths at the dmv. Unreal how bad this place is.
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July 2022 by Feiga M.
The. WORSE CVS EVER! They need to do an overhaul and hire the right people not just knowledgeable but the ones that are pleasant to the customers. I'll also speak to the corporate about this awful place. The pharmacists Emily and Deniece need an immediate attitude adjustment. They seem to think that they are superior to the customers. That's how CVS is losing customers.
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June 2022 by Tiffany W.
Absolutely the WORST. Pharmacy or CVS in general I have ever gone to. I have had countless terrible experiences if I wasn't so busy and it wasn't so conveniently close for me I would never go there again. There was several times that the staff at the pharmacy had terrible attitudes, the lines are always long, they're very on organized take out their frustrations on the customers because they're unhappy with their job, at one point they even miss counted my medication not by a little they actually tripled the amount of medication that I was prescribed- a controlled substance at that! Another time I was prescribed a medication that had two pills of something else and I received four. I've been told to stand in the line waited over an hour for them to tell me I'm in the wrong line after I was told to stand in that line and instead of just helping me they make me go to the back of the line again. A separate time I've waited in the drive-through for well over 30 minutes just for when I arrive to the drive-through they shut the window and say we're closed but had they moved a little faster or at least put a cone behind the last person there and not accept it anymore I would have been there in time but I waited so long that it was closing time by the time I got to the front. My advice never go here for anything unless you truly have to!