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May 2024 by Jamesy M.
I am so disappointed in today's visit to this clinic. I made an appointment to get my dogs nails cut here. Admittedly, I should have come in earlier as my dogs nails were quite long... Especially his due-claws which he has one on each foot. After taking my dog to the back, about 10 minutes later, a technician who I've never seen there before comes out with my dog and from across the lobby says "WE NEED TO TALK" and a loud stern voice, with the two others in the lobby immediately looking at me. The technician comes out and loudly talks to me, and I mean loudly... Like she was very bothered.. and tells me that she could not use the Dremel on my dogs nails because he would not let them. She told me I would need to drug my dog with tramadol for them to do his nails. I was very confused and said I could give him some calming treats or melatonin, as it has a similar effect to which she says " IT'S NOT THE SAME THING BECAUSE THEY'RE TWO DIFFERENT MEDICATIONS". I told her I understood this, but I would prefer to try a calming alternative before having to purchase tramadol from them. She walked away and was still speaking very loudly to the front desk. And then the front desk acted as though they were doing me a favor by not charging me for the Dremel. I'm looking at his nails... No shit he would not let them use the Dremel because they took off over half of the nail in some cases, exposing the quick. My dog is having a hard time walking because his feet are very sensitive due to how short they went... I would've tried to bite them too if they did this shit to me.. Again, I should've taken my dog earlier... But they could've taken off just a little bit and told me I had to come back in a week and that I needed to start coming in more often. Not hurt my dog and say I need to drug him. I've had my dog for three years and I've never experienced this. Moving forward this will be a last resort.
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February 2024 by Marsha W.
The greatest Vet ever. Dr Crespo sits with my dog and discusses everything with us. We feel loved and cared for. She always calls to follow up. We recommend her to everyone. We get compliments the excellent grooming she gets from Charlotte the groomer I cannot stress enough how much we appreciate the stellar care our dog receives at Bayshore. As a retired human provider I know the difference.
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October 2023 by Kristina O.
I do not spend energy writing reviews however this experience has left me with no choice but to make fellow peers aware of the service from this establishment. I was inclined to take my female cat Pepper to be spayed at Bayshore Veterinary Clinic because it is close to my house. I submitted the request online through their portal and created a profile for Pepper. When I arrived at the time the app instructed, they were not open yet, when they opened and I showed the front desk their app and my appointment confirmation they apologized for the technical error and advised Pepper would need a prep appointment to determine if she was fit to be spayed. We did that instead that day at a later time they had available. I should have left and never returned at that time. My intuition was skyrocketing, the appointment was wrong, they had Pepper in their computer as a male, no one ever put her down as male in the app it always showed female, and there were children behind the front desk counter with a puppy who was peeing on a pee pad on the floor. I should have went to a different Vet at that time given all those things not seeming like a competent, clean, veterinary office but I didn't I stayed and went through with it hoping for the best. At the time of Peppers prep appointment the Vet was most interested in giving me information on pet insurance. Another red flag I ignored, why weren't they more in tune with Peppers needs not pet insurance? The answer is clear, this Vets office does not care about the well being of the pet instead it seems more about making money. The vet called during the week said Peppers blood test came back fine and she could be spayed, they never took the stool sample they asked me to obtain it was still in her bag so they didn't complete all testing they should have and went on with the surgery. I brought Pepper in a week later for Spay surgery which went well they said and she returned home that night. A day before her 2 week check up Pepper was lethargic and throwing up, I took her to her 2 week checkup in the am when they were open and they advised me she had 0 white blood cell count and had an infection, started her on an IV and monitored her progress for a few hours. I received a phone call Pepper would require Hospital assistance they could not provide there. I went to pick up Pepper to bring her to a hospital, they charged me $1,200 to take her, she then died a few minutes later in my car in traffic. It was the most devastating experience of my life watching her struggle to breath and die, and I have lost both my parents. I blame myself because there were too many signs I ignored ultimately leading to her death. I know in my heart if this vets office had done their due diligence with Peppers initial blood work and missing her stool sample to test, having her as a male in their system just because she was an orange cat, hard selling of pet insurance, over charging to kill an animal, I should have left at that initial intuition. I am writing this so you do not take your pet here, find another Vets office better yet use an Animal Hospital because if I had Pepper may still be alive. Peppers brother from the same litter passed 6 days after Pepper from cardiac issues, he was so sad she was gone he died of a broken heart. Now my heart is broken and I blame myself. Follow your intuition it will guide you and do not use Bayshore Vet Clinic if you want your pet to live.
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September 2023 by Sally F.
They gave my dog a treatment that made him worse and then wanted me to buy pills to help him with what they've caused him.
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March 2023 by Sara C.
DO NOT GO TO THIS PLACE!!!! FOR THE SAFETY OF YOUR BEAUTIFUL PETS AND YOUR MONEY I brought my dog to this place in the morning for a skin check and vaccines , my dog was inside for about 1 hour and half then a "doctor" came back without saying hi "your dog is having a heatstroke and having a kidney failure. They said the vet was closing so "take your dog to an ER" we paid for a lot of tests .... however I told them those results could not be possible because my dog was acting fine and normal, however we paid for all of those unexpected tests related to that "ALLEGED ILLNESS" they talked us about. We took him to an ER and retested my dog again . The doctor at ER said "every test we did was showing that your dog is perfectly fine (no kidney failures, no heatstroke) meaning this place probably has no calibrated machines, they are doing their job really bad, and are adding illness to the invoices that does not exist" I spent thousand of dollars going to this horrible place and then going to the ER when my dog was fine. When I asked (Bayshore vet) to show me the exams they did to my dog , they refused, they ask me to pay first. You can see Bayshore results vs ER results same day taken maybe couple hour difference. Pretty different, NORMAL RESULTS FROM ER VS BAYSHORE HIGH AND ALARMING RESULTS
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February 2023 by Ruth L.
The best vet I ever went to. I have a little Shih Tzu and I kept going to this one vet who kept saying oh his skin is flaky and his hair is falling out because it's the breed and would give them a shot and send me home he had dry eyes and his eyes were all pussy and you couldn't see. I was so sad. My dog was only nine years old and I was losing him my neighbor kept saying go to bayshore Dr Crespo, so I finally went. It wasn't cheap, but it was worth every penny. My dog is his own self. He's running around he has no place in his eyes. His skin is beautiful. I wish I had gone sooner. He's not scratching hates. She is a miracle worker she knows what she's doing. It was worth every penny of the $1100 I paid I would do it again any day.
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July 2022 by Amanda M.
Lack of customer service for sure. Calling because my dogs having an emergency situation and I don't know the area and just saying "Sorry we are completely committed for the day". Refer me somewhere or have some empathy and see him it's one extra dog. Definitely not bringing my business here.
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March 2022 by Michelle K.
Let me preface this by saying that the vet staff is amazing. We LOVE Dr. Crespo. She goes above and beyond. This review is unfortunately about the grooming. We took our dog for a drop off time at 8:40am for a groom. At drop off, I asked the groomer what time she thought our dog would be done, and she replied that he wouldn't be done until after 12, but would call if he was done earlier. At 3:00, as I was driving my child home from school I called to check in so I wouldn't have to make a second trip out to pick up my dog, and I was only told the groomer would call when my dog is ready (per the groomer via the receptionist). At 4:45 I was contacted to pick up my dog by 5. My dog came in and immediately went to his water bowl proceeding to drink his entire bowl of water. I can only imagine the lack of care he was given. I communicated with the groomer that my dog is older, has hip issues, and anxiety. I will warn pet parents that if you don't want your dog being locked in a groomers cage for the day, with limited communication, and the expectation that you are ready when she's ready- Do Not Take Your Dog For Grooming Here (Charlotte is the groomer). Extremely disappointed. But, otherwise, his haircut looks good
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December 2021 by Janine F.
Dr. Crespo & staff are so nice, gentle, & comforting. My pup is relaxed around them, which is rare, but that's how comforting they are. I love my new vet!
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November 2021 by Megan C.
Dr. Crespo is amazing!!!! I just took my puppy bennie over to her today and had taken my other dog a couple months ago. She is so knowledgeable, thorough and has incredible "bedside" manners. You can tell she really loves what she does and cares about your dog. The vet tech and office staff are so friendly as well. Highly recommend this office.
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October 2021 by Valerie B.
Dr. Davila saved my dog's life. After limping for a couple of weeks, we finally took her in and almost right off the bat Dr. Davila mentioned a few things it could be and said there's also a chance of cancer. I thought she was crazy (my dog is extremely active and healthy large breed 8 yrs old). After an xray, she took her time to let me know the signs were pointing to that...she called the nearest 3 cancer centers to help us make a fast decision and get her treatment ASAP. Through the whole process from amputation to chemo she guided us and felt like someone we could call for anything We are very grateful for the care our girl got with Dr. Davila and her team.
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August 2021 by A. B.
I have had 4 pets over the course of 15 years under the care of this clinic. I love Dr. Crespo and appreciate the level of care and concern she displays each and every time. I value how generous she is with her time. As a healthcare professional, I can trust my pets with their care because I understand quality and professionalism from the side of a business owner and a patient.
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July 2021 by Michael T.
Dr. Crespo and the support staff are so great! My wife is in the veterinary management industry and knows every veterinary practice in Miami-Dade, so the selection process for where we would take our pets was THOROUGH and quite the endorsement. We take our 2 year old dog and our 10 year old cat. Through regular check ups and emergency visits Dr Crespo takes amazing care of our pets. The facility is state of the art, the online store is easy (don't support Chewy; support your local vet and buy local), and we never feel rushed. The visits are very pleasant and thorough. If you are questioning your current pet care, visit Bayshore, conveniently located off Biscayne Blvd and join the family of medical pros that care.
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February 2021 by Shannon C.
They are very loving and caring! Excellent Service from staff to Dr.Wouldn't go anywhere else
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February 2021 by Crystal C.
Horrible service do not recommend. They charge almost 3x the amount for prescriptions compared to online pharmacy. When called out, Dr Davila says that she cannot honor those online prices because she won't be making money. I even offered to return the unopened prescription (less than 1 hour of leaving the vet) she said it's against policy . Please stay away from this place. This is a robbery. Your money is not safe.
