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July 2023 by Sean Feig
I must have changed out my display 20 times here. They should have some sort of vip thing where you use them 10 times and the 11th is free. They get the job done and not cheap but not super expensive.
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February 2023 by Alyona M.
I brought my iPhone here to replace the cracked screen with the new one and was quoted for $170. When I came back to pick up my phone right before the closing time I noticed the white balance and the brightness look a little weird, and I addressed the issue to the staff member. The response was that is because they put the cheapest screen, but they never gave me the options to choose from. When I get back home I noticed another issue - important display issue message that never comes away (the photo is attached). In the next two days I also noticed the battery capacity reduced significantly while I was barely using my phone! Before I brought the phone to Cellular ER the battery lasted whole day and even longer, and I used my phone for making photos, watching videos and music listening. So I finally gave them a call, and they explained that the battery capacity reduced due to the cheaper screen! You guys should disclose all these to your customers before! Knowing all these from the very beginning I would never pay this money and rather bring my phone to Apple and pay twice.
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February 2023 by Amir Mizrahi
Eddie was very professional and responsive, good prices! My phone look like new
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January 2023 by Calvin Ortiz
Best spot ever staffs are incredible and friendly and they all from NYC Which is great cause im from NYC and they're straight forward tell you how it is and dont beat around the Bush which is great cause i dont have time for BS. AND I felt like I was home. And the prices are better then apple and batteries plus and there fast and they sale unlovk phone even better thank cellularER for everything
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November 2022 by Double A.
I came to this business about two weeks ago and when I got my phone back I had emails opened that were sent during the repair. We deserve privacy as customers.. Also after my repair my camera and Face ID was not working. I called the manager and tried to get the problem recktified. After some back and forth he decided to diagnose the problem for me for free. I took it in and received with my camera working as it did before. I originally had a bad review but since the manager rectified the problem. I'll leave them with a 4 star due to my troubles. Summary: Check camera, face id and all necessities before you leavemaybe lock apps with very private information. Don't need them seeing my commission UPDATE.. After my phone was fixed now there is a specific place on the screen that cannot be pressed on. Another hassle. I'm going to call and try to see if they can fix this problem. It's like every time I go to them to fix a problem I end up with a new one
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July 2022 by Drew Protection
Waited over an hour for them to open because posted time was wrong and then they don't do the service i needed anymore
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June 2022 by Didy Beast
The owner robbed me , he sold me a charger for Iphone 12 and up while I have an iphone 11. I noticed that a couple hours later and return it and he refused and his whole attitude change because he already stole my money and doesn’t even want to talk to me again
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September 2021 by Etihan Menendez
Awesome customer service. Ask for the Puerto Rican guy. I forgot his name but he is awesome. Good human being. They go out of their way to help you.
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August 2021 by jld1965 daniel
The staff at Ultra are incredible. I attempted to replace my iPhone screen without success and in the process lost access to all my data. The manager, TJ, came to my rescue. Performed a diagnostic and fixed my phone in 20 minutes for $10. All around excellent service, courteous and fair pricing. I will certainly return for any future repairs. Jeff D
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September 2020 by Winston Blair Jr.
I love it here! Best prices, good service, and very knowledgeable about phones. I have been a customer for over 10-14 years with these people. I use them frequently and you should too.
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September 2020 by David Vincent
Fast and very reasonable price.
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August 2020 by Val G.
I had a situation to come up after the repair of my cellphone with my insurance company. The manager went over and aboard to help me resolve the issue. Also, the technician who worked on my phone was very pleasant and kept me informed during the process. I am very satisfied with Cellular ER service and would definitely recommend them to a friend.
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July 2020 by Will Augusin
Fixed my iPhone X and the colors never looked the same screen never fit in properly .
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July 2020 by Edward Darius-Othelot
The worst experience ever. I went to get an iPhone XR screen fixed and the basically butchered the phone’s functionality. The first guy to “fix” it didn’t place the screen down properly so one corner started lifting. When I came back to the store 3 minutes later he proceeded to Give excuses instead of fixing his work. Another guy proceeded to help and now the Face ID doesn’t not work and they did not replace the water resistant adhesive. I tried to trade the devices to mr carrier and the refuse to except the phone due to the poor quality of the repair.
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June 2020 by Winston AllWisedom
Fix my iPhone 6s there and found out I had multiple issues. My home button not working, my screen needed to be replaced and my battery was damaged. If I would have never came to CellularER I would have just fixed my screen and thought I was good but because they informed me about everything I have a fully functional phone. Thank you guys your the best.