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December 2023 by Christian Schlaerth
I had a great experience. I picked the car up from Rodrigo, who was super friendly and helpful. Most pleasant car rental agent for a Dolphins fan (j/k.... I'm a Bills fan).The price for what I needed to do the weekend I rented was perfect. Got an upgrade, which was awesome.I returned the car on Sunday, didn't catch the names of the guys working, but also super pleasant.To note, I live in North Miami half of the year, and there's an Enterprise drive minutes away. This Budget beat them out, hands down, in terms of service and price. I'm certain I'll have to rent again in the future, and when I do, it'll be with this Budget.I have nothing but good things to say, and they got a repeat customer.
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October 2023 by Debra Ogden
Rodrigo AND Roger make a great team- I'll never go anywhere else. So accommodating, no matter what! Great guys, great company!
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October 2023 by Maria B.
Amazing experience, so welcome and accommodating! The third party website completely screwed up my reservation, if not for Rodrigo, who managed to figure out quickly how to turn the situation from a complete disaster to an amazing and upgrade experience, I don't know what I would have done!I'm beyond grateful for the service I received! Highly recommend this company and thus location in particular!
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August 2023 by Nicole Ghanime
Okay, so last min reservation, hour prior to arriving in store. Not only did I not have to wait, Roger, he took such good care of me. I never want to rent another car anywhere else!
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June 2023 by Isabel Rodriguez
I have been renting here for the last 15 years or more. Lost the count. I recommend my friends and family always when they visit, if it's to much of them and we don't have space with our 2 cars.Rodger and Rodrigo are rhe ones. With and without reservations or any appointment.
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June 2023 by Albert H
Did not like the condition of my rental when I picked it up..But they were very accommodating and gave me a newer and nicer car as an upgrade at no additional costThank you Roger And Rodrigo
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May 2023 by Brandon Lessard
Rodrigo was so helpful. My card was hacked while I was on vacation luckily with his excellent customer service he was able to get me in my rental on a new card with the same plan no changes what's so ever. If I am ever to return to Miami I will be assure to ask for Rodrigo at the same location here at north Miami beach
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April 2023 by marty mcfly
My plans changed last minute and it could have been a miserable situation but Rodrigo's knowledge came through and made everything as easy as it could be.
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January 2023 by Omar Boulala
Rented a Suburban for ten days over Christmas.Service was fast fast and good, sales rep Rodrigo did a good job. No hassle with prices pretty straight forward. Will rent here again next time we are in Miami.Thx Rodrigo.
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December 2022 by Lucas Melo de Paula
This place is decent just PAY ATTENTION TO THE FEES they will add extras without asking you. They added fuel services to my rental and extra insurance that I was not aware of. I will not give them my business again but if you do decide to do so please pay attention so they don’t over charge you for all of it.
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November 2022 by Rudy Steffen
Friendly service- competitive pricing- reliable car- highly recommend to anyone looking to rent in the area.
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May 2022 by Curly M.
This budget have a racist worker that claimed BUDGET blocked my driver license. Than when I called budget customer service they clearly said budget is unable to block someone's driver's license. I've rented cars from plenty other budgets/places and they never said this at all. I'll never ever come back to this one and will recommend anyone I see even going there to not go also I'm posting this one to my social media letting others no.
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April 2022 by Edaliz M
Bad experience here not sure if it was racism or bad business tactics but the guy at the desk was on a mission to not release the car to me (reserved for pickup through Uber rent) then my brother went in to see if he can rent a car instead, the guy said “there were no more cars” after taking care of the person after me. So ridiculous but I’ll let karma handle you guys. Nothing surprises me here in Miami anymore (local resident).
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January 2022 by Alex Vatmahter
I was dealing with a branch owner roger. Very confused and doesn’t know his job. Overcharging us for late payment after we did call multiple times to extend the contract which he cannot find in his files instead he printed the contract without our signatures with the old returning date. Will never come back budget should be ashamed do you employ people without knowledge of their job.
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September 2021 by Two Chicks Click
I rented a car in late September at the North Miami Beach location. Roger was simply delightful to deal with. He was friendly and engaging as he assisted us with adding an additional driver and the vehicle I received was satisfactory. I found myself needing to extend my rental and Rodrigo was quickly able to do so for me over the phone the first time as well as in person the second time I extended. He assisted me with a friendly smile and an upbeat attitude. Upon our return, Roger greeted as like old friends and inquired politely about our rental experience. The checkout and check-in process was quick and easy. Needless to say I've found my go to local rental agency as this experience was tops. Thank you all :-)
