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February 2024 by Simpson Fraide
My recent experience with Enterprise was wonderful and not the first time. They worked with my insurance to provide a rental quickly. They also helped provide a new car as well. Thank you Tariq and Deborah Friday.
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January 2024 by Patrick Gray
Honestly this was by far the best service I ever received from enterprise. I specifically want to thank the supervisor who goes by the name “FiFi”. Her customer service is amazing, quick, and she is reliable. I had many experiences at other destinations but I must admit FiFi made it easy to adjust and trust with believing that you will be greatly taken care of. Once again thank you for the amazing service and keep up with the positive attitude.
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January 2024 by Sonia Coomansingh
The assistant was very professional and friendly I really felt at home with her and for the rest of the staff that I dealt with at that branch the all get a 10
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January 2024 by renita holmes
Great service provided by Vanesia, Phylicia(Fifi), and Syreena. Friendly, personable, and helpful.
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January 2024 by LadyD 85
I'd like to start off by thank both Fifi and Vanesia for EVERYTHING they did for me. They both were Exceptional!!! I didn't know their positions at this location until my writing this experience and review ?. All I know is that they are both associates just helping out another customer with a rental.My story is going to be short... Car has been at the dealership body shop now for well over a month. This time of year prices are going to be high for car rentals because its the season with people traveling more...but all I know is that I need trans..so every week I have to get a new rental..and these young ladies SOOOOO Graciously worked with me and helping me. I won't give the juicy details because it's my story and blessing. They will work with you and it doesn't hurt to sign up for the rewards program especially if you see yourself needing rentals quite often!Anyway every time I went in with a reservation, they accommodated me with my overall preference. They made me feel like we have known each other for a long time and that we were family and not strangers. I do hope higher ups take the time to read reviews like these to recognize and reward employees like Vanesia Rock and Fifi Sewell. Thank you both for all you've done and continue to be you!!!!Will I come back again??? To the location, Yes!!! If I need to as long as they are still there! ?
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January 2024 by Adam Powell
Recently rented a car for a week. Tarik absolutely hooked me up, it couldn’t have been a smoother transaction. Everything was ready for me to show up and drive off with my rental. He was very courteous and efficient.
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January 2024 by Jackie P
The service was excellent at pick up and return. I would recommend this location to everyone. Professional and very courteous people assisted me. Very satisfied!
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January 2024 by Fabian F
As soon as I arrived, I was greeted and taken care of. The car I received was clean and drove really good. I had a full tank of gas, and I returned it with a full tank of gas. I can’t wait for my next rental
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January 2024 by jose ramon
Good service
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January 2024 by charmaine hoilett
Great customer service
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December 2023 by Aratha Dixon
Fefe demonstrated excellent customer during the very busy Thanksgiving holiday!
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December 2023 by Umar Williams
The experience is still the same, but still don't know why regardless of whether you use a debit card or credit card that they have to put a $300 hold on your account even if you have a Plus Account with them, it must show for something.
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December 2023 by Helen Smith
Had a great experience at the North Lauderdale branch! FiFi was amazing! Very professional and personable! She was super accommodating and efficient! I will definitely rent from this location again! Thank you for your dedication to excellent customer service!
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December 2023 by Monica Banks
The manager was very rude and she had a bad attitude her and the big lady. Worst location I have ever visited within the years I've been dealing with enterprise,I only picked up at this location because it was the closet to my job I never had a problem with enterprise untill today.They treated me so wrong gave me a car that wasn't maintenance which I had to swap out, then tried to charge me a extra day, little did they know I rent almost every other week with enterprise. I know what time to return and about the hour grace period.I have never experienced this with any other enterprise not sure who's doing the hiring at this location.It honestly hurt my feelings because everyone is always so nice at Enterprise especially David at the Oakland location and Chris at the S.federal location all the employees are always so nice and professional but not this location in North Lauderdale only if traffic wasn't so bad I would've never changed my reservation to this location at the last minute.What a horrible experience those two so call mangers are bad for business.I'm still in shock I didn't expect this from Enterprise. People like those two women's are definitely not good for business.
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December 2023 by Damiel Forrester
Make reservation upon arrival there was no car available and was not notified.