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February 2024 by Enrique Funes
Horrible location! Close at 11:00pm and the doors are locked and closed at 10:30 they waved at me no and there was 3 employees inside closing up and cleaning while the store is advertised open!
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February 2024 by Ice T
Visit Date: January 6, 2024 at 8:56 pmThis place is absolutely horrible. DO NOT waste your hard earned money here. The customer service is non-existent and borderline racist. They advertise a close time of 10pm but chose to lock their doors at 8:45 pm on the day that I went with my family. However, there were already people in the store when we were told to go through the drive-through. We proceeded to the drive-through where the horrid treatment continued, and to add insult to injury, they later let another couple in after they had told me and my family that they were only serving via drive-through. When my husband tried to question the staff on why we were not allowed in the store, they began yelling at him and mocking him while telling us to leave. By far the worst Baskin Robbins visit I've ever experienced.
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November 2023 by Ashley Gonzalez
Employees are disgusting and the franchise is as well for allowing them to continue work and run
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November 2023 by Lovely Lubin
The cashier name Joy. Was very nice and helpful.
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September 2023 by Jessica G. Moss
The staff here is always rude and acts as if people coming in are bothering them. I come in at least once a month, and very rarely greet me when I walk in. I have to say hello first to be helped and acknowledged. I say Please and Thank You and the staff only communicates to say my total to pay. Rude, impolite, dismissive— my last time was today.
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May 2023 by Kevin Black
Leandra & Lexi are amazing! 10/10 coming back tomorrow! Great service.
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October 2022 by Andie Grace
Love the upgrade to the building and the service was good!
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October 2022 by Wetherluver123
Went two days in a row, don't have chocolate or vanilla ice cream. Unacceptable.
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September 2022 by Crystal Clear
Ordered milkshakes, ended up being cold milk no ice cream. We will never go there to get milkshakes again.
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July 2022 by Sherri M
Ordered a cake for my son, when I got there. The girl was taking someone else’s order.( Mind you, there were other workers there, and no more customers to help, besides me and the other person who was being helped already) no one acknowledged me, or even said we will be with you in a minute. Nothing. Then when she was done with their order she just walked away. Didn’t say a word. Then she stood there talking to some other worker, and a few minutes later, a different lady then comes to the register and decided to help me. I say I’m here to pick up a cake I ordered online. She tries to charge me for it. I said I already paid online, I show the proof. She said it’s okay, I believe you . ( they don’t keep record, of who pays) ? The cake looked great; However, it tasted terrible. My kids wouldn’t even finish their pieces( it was for my son’s birthday ) I had to throw out the rest of the cake, they refused to eat it. When I tried it. I could see why. It was terrible. I would like to add. I also got a dozen donuts and the lady made it seem like I was inconveniencing her to order them. I definitely won’t be going to that location again. I will add, it did look clean inside the store.
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December 2021 by Charlene Fairclough
Place a order for snicker sundance and I received a darn snicker sundance with m&m's whipped cream sprinkler and no body fixed the problem.
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October 2021 by My world Is Anime
Ordered my cake days in advance, Went to pick it up and was told they were sold out of my specific order, charged me full price for their largest serving size but somehow gave me the smallest serving size. Thanks for ruining my birthday party.
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September 2021 by Ashley Beauchamp
Online says they are open 24 hours, but no matter what time I go there in the evening, the lobby is closed and the drive thru says they stopped serving ice cream. Update the times or get rid of the lazy employees.
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August 2021 by Lily Bee
I haven't been here in years and my experience was horrible. There were no basic ice cream flavors and 1 of my ice creams were served to me melted.
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June 2021 by Ron Young
This was the best milkshake I ever had and the service was so amazing wow this was a wonderful experience
