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“Vikram showed me how to use the self help options since I had never used it before and was curious so I could do my Amazon returns in the future. Also with the things I had to ship out he found me the most cost effective way and was very polite”
“This is my all in one ups in Cape Coral. They are the only one (that I know) closing at 7:00 pm. Anyone can tell the difference between this one and others because they are always looking for an extra mile to satisfy clients.”
“I recently had an outstanding experience with the UPS store and felt compelled to share. I needed to package a delicate item and wasn't sure about the best approach. The team at the UPS store went above and beyond to assist me. They took the time to understand my needs and provided expert advice on the best packaging methods.
Their customer service was exceptional. They not only suggested the most secure way to package my item but also helped me find the best prices for the materials. The staff was knowledgeable, friendly, and genuinely interested in ensuring my item was safely packaged.
I was particularly impressed by how they explained the different options and guided me to choose the most cost-effective and secure solution. It's rare to find such a dedicated and helpful team these days.
If you need packaging solutions and want excellent customer service, I highly recommend the UPS store. Their expertise and dedication to customer satisfaction are unmatched.”
8AM - 6:30PM
10676 Colonial Blvd Suite 30, Fort Myers
Mailbox Centers
“I love having the convenience of how close this place is to home...very friendly staff...you can get everything done in one place....I'm happy to pay $1.oo to drop off a package to be mailed instead of driving to the post office on Fowler...i would spend more on gas and having to avoid all the insane traffic on Colonial...great place!”
8:30AM - 6:30PM
1217 Cape Coral Pkwy E, Cape Coral
Mailbox Centers
“I don't believe I ever had a quicker transaction in a store in my entire life . I had to run back in just to ask the guys name so I could leave this review .Thank You James !!!”
“To the lovely ladies Tonie and Traci working in this ups store… yall are the real MVPS and every store needs more employees like the two of yall!!! If the manager sees this both of them need a raise!! Outstanding customer service!!! The best I’ve ever had, I pass 4 other ups stores on the way to this location just because of the service”
“Can’t say enough positives about this place!! As inconvenient as it can be to deal with having to return items to Amazon, the employees at this location make it a seamless experience! Though I have been in several times, today my return codes were incorrect (my mistakes!) for my 3 items. Amanda very easily helped me to correct the issues through my Amazon account and got the right codes issued so I could make the returns without a hassle! Thank you Amanda! Two thumbs up to Amanda and her coworker Gabby. You guys rock!!”
“Rick and the staff at this UPS made a hectic day into a happy one. These guys and their customer service, friendliness and smiles made my day! Thank you Rick! See you tomorrow!”
“I don’t know the name of the gal that helped me this morning but I give her a 10! I had a bunch of returns that got mixed up (my fault). She was kind, patient, friendly, and extremely helpful.”
8:30AM - 7PM
4600 Summerlin Rd C2, Fort Myers
Mailbox Centers
“Nicole has been a presence in this store since I moved down this way at least a year ago. She is always friendly, despite the fact that she has more Amazon orders coming in the door than one can possibly handle. She gets right down to business to get everything processed asap and keeps the move through the overflowed door moving.”
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“Always a pleasure dealing with PakNShip, they gave me daughter a pup on the house, how can you deny a wholesome thing like that! We appreciate you guys! Thanks again Devin!”