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December 2023 by Rick Schaefer
Super helpful and very friendly! We just move to North Fort Myers from MN. Within the first 2 weeks we had to stop in at this Ace Hardware store numerous times. Each time we were assisted by a knowledgeable and friendly employee. We couldn't be more happy with their service, their products and fair pricing. They had everything we needed and offered to order anything they may not have had in stock. When we purchased a new grill and we couldn't fit it in our vehicle they offered to deliver it for no extra charge. 5+ stars!!!Rick & Nancy
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November 2023 by John Hrivnak
Hidden gem… great store… strange choice of location
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November 2023 by Natascha Schoenhoff
Terry is very knowledgeable and very nice.He assists as much as he possible Can and always gives amazing service.He knows it all and we love it!!!
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November 2023 by jesus caraballo
The service is excellent, I was greeted by a really kind man who assisted me and helped me find the part I needed.
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November 2023 by Joe Poncakia
Excellent inventory. Excellent staff. Super convenient location for me
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November 2023 by Alex Walker
I had spent two days looking for 12 inch bolts. The ones I found you had to buy in quantities of 100 . Everyone had 10 inch bolts but that would be too short to install the batteries in my RV. I went to Horizon Ace Hardware and a young man there figures out I could get what I wanted by using extensions. I actually needed 11 inch bolts and he was able to match it up perfectly for me . Needless to say I’m a happy camper!
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September 2023 by Kathy Grecco
Great experience! Kevin and Julie are very knowledgeable and were very helpful with my screen needs! They took care of me very quickly and very professionally! Felt like family!Thank you for everything!!!
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August 2023 by Susan Baechle
This Ace hardware is full of the nicest, most helpful people. The store is clean and well organized. I can't say enough nice things.
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July 2023 by shewolf5161
I would like to say that the cashier, Clara, is always pleasant and helpful. One of the best employees there. There is a very large, young guy who seems to be quite lazy. He just points when you ask him where something is instead of taking you to it. This store has no sprinkler parts at all...what's up with that?
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May 2023 by Debra Shook
Customer service at this ACE is excellent. The staff is friendly, knowledgeable and always very helpful. They have walked me through my remodeling project step by step.Horizon is my favorite ACE Hardware!
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May 2023 by Richard LaPoint
Very nice place and nice staff. They let me hang around while I waited on my wife without any issue. Even encouraged me to sit in one of the camping chairs. I sat in the rocking one and may end up buying one ?
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May 2023 by Jacob Frazier
Terry is the man. I had been to 3 other hardware stores and they couldn't help me at all. Terry got me an answer and was on my way. 5 min before closing. Amazing. Lemme get a hell yeah
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April 2023 by Michael Hulbert
As a person in my late 50s, I have always relied on the expertise when it comes to various mechanical fields. What I love most about the store is the fact that I can speak to individuals who are knowledgeable in their field. If there is a problem related to a repair, a new project, or selecting the proper equipment I know I can come here and get sound advice. When I have gone to the big box stores often times I am scrambling, and even when I have asked for assistance, finding a person who understands my plight is extremely rare. I grew up with Ace Hardware‘s, True Value, and local mom and pop shops, and I am truly grateful that this store has that same mindset of wanting to help the customer. Top marks to the entire staff for helping this old guy!
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April 2023 by John Ciser
For the most part they have enough to accommodate your project. I like giving back to the small store local owner store. Don't like the craziness at Depot or Lowes. Staff at Ace is friendly n helpful.
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April 2023 by Barbara S
I purchased paint and rollers, the sales person saved me from a big mistake as I was buying the wrong rollers to use with this specific paint. He was knowledgeable and pointed this out. Thank goodness for him!
