-
March 2024 by Helene M.
We were frantically trying to find a place at the last minute and was able to book a room in this Holiday Inn property. After reading the negative reviews on Yelp, we thought we made a huge mistake! This room was nothing like it was described in many of the reviews. The room was clean, the hallways were immaculate and didn't smell like smoke or pot. The bathroom was clean and supplied with plenty of toiletries and fluffy white towels. There was a refrigerator with a freezer component which we used to our satisfaction. The room was also supplied with a microwave and a coffee pot, and both were in fine working order. I'm baffled by the reviews that this hotel got. I do respect and heed the advice of many of the people who review places on yelp, but for some reason I am mystified by these negative comments. I would definitely go back there.
-
March 2024 by Paula L.
Crappy rooms - super old - dirty walls and gross carpet, smelly. Bathroom ceiling is low and damaged. Bedding and drapes are worn and have holes. Noisy as well - close to the highway. Would NEVER come here again. Only here for a wedding and this was the hotel they picked - God knows why?! And about $300 a night - if you have to stay bring slippers and leave as soon as possible!
-
February 2024 by Elizabeth S.
While the view was great the rest not so mucho Room was clean but bed was hard and o lay had big fluffy pillows. No blankets provided in the room we had to ask for blankets. Also the hear did not work.. l know it's Florida but it's also February. Took hours to get warm enough to sleep on our last night due to room being too cold.
-
February 2024 by John Wilson
Nice clean room. Great View from balcony.
-
February 2024 by timothy daniels
We really enjoyed our stay here. Our reservation and check in were flawless. The young woman on the front desk, Amanda, was very professional and friendly. First impressions like this are so important to your stay and Amanda made us feel welcome.The room was spacious, clean and comfortable with a fabulous view. We were in town to attend and art exhibition and the location was excellent, just across the river from downtown Fort Myers, an area of the city that is becoming a nice destination for tourists and locals. We’ll be back!Rooms: Roomy, clean and comfortable. The tv didn’t work properly.Food & drinks: 2 restaurants on site. Excellent seafood + iHop.
-
February 2024 by Jodie Spackey
Great overnight stay. Good live music. Really pretty
-
February 2024 by michell paladino
I didn’t like it too expensive and old bad odor antique the
-
February 2024 by Luv Joshi
DISGUSTING!!!We were in room 121.Ripped curtains, broken door locks, broken patio door, broken tiles in bathroom, molded grouts in bathroom, stains on walls, rusted nuts and bolts, spider webs, loud ac unit.Never going to come back.
-
January 2024 by Jane T.
The front desk staff was rude. The manager wasn't there so the Housekeeper manager was filling in, she was rude and not helpful. The ice maker didn't work on the 5th floor. The room had hair in the tub drain catch, sink and on the toilet seat. For 200 dollars a night we expected more kindness, cleanliness and customer appreciation.
-
January 2024 by raphael rodriguez
A hotel at the entrance to the city. Room with a beautiful view.
-
January 2024 by Charles Lindberg
The only thing this place had going for it was the view from the sixth floor. The bathroom was disgusting. The toilet had massive urine spots, the bathtub was dark gray, the bathroom floor had spots on it and the bathroom sink was dirty. I complained to the front desk, and they said that the cleaning crew would not be in until the next day. I said that would be fine, but they never showed, so I cleaned the bathroom. I'm guessing (hoping) the carpet by the closet was wet due to rain and not a leak in the bathroom, although it never did dry. Refrigerator was dirty even though it smelled like cleaning solution. Placed an open cup of water in there and it started tasting like the cleaning solution. Might want to air it out after using a cleaning solution. The furniture is old and falling apart, as is the rest of the building. It had rained and there were large, almost lakes in front of the elevator which you can't see from the elevator. Tried to upload a video but was unable.
-
January 2024 by Beverly Paskiet
I made a reservation to stay there on New Year's Eve so me & my family would have a place to view the fireworks & be off the road on New Year's Eve. They canceled my reservation because a policy they don't rent to Lee Co residents. This is so wrong. I have lived here 60 years & never have experienced such an absurd rule. I was told sometimes there are exceptions made & there was not a manager available to speak to. Why didn't you make an exception for me instead of just blatantly canceling my reservation. I guess you don't care about earning business. We have a lot of friends & family and web will make sure they do not EVER stay there or come to your restaurant!
-
January 2024 by Donna Doyle
Room was dirty. Curtains were ripped. Did not feel safe as there was a gap in the door and the only thing holding it shut was a rusty chain. Hair and dust behind the nightstand. Horrible.
-
January 2024 by Un mundo en las Experiencias de Viajes
It’s an old hotel, however it’s well located and they keep it relatively clean ?
-
December 2023 by Darien Harris
What an amazing experience! Immaculate was very accommodating and professional! The view from the room was breathtaking also! I can't wait to come back!
