-
June 2022 by Tom Berti
Purchased a pair of jetski swinger lifts and a 16k 4 motor boat house lift. The products are well build and perfect for my application. I was able to install everything myself with no real issues. I liked how the hardware was in labeled packages so there was no confusion. Thanks for your help Cody and Ace.... Cheers
-
May 2020 by Rick Weber
We install ACE Boat Lifts on Lake Murray in South Carolina. Very happy with the product and service that ACE provides. All of our customers love their lifts and they are built to last. Looking forward to many more years of partnership with ACE, keep up the good work!
-
September 2019 by lisa hale
Called to get help for replacing an old cover for our power hoist. They were so helpful and evem measured the cover so I could confirm it would fit. Thank you so much for the fantastic customer service.
-
August 2019 by Patrick Murphy
We had an old Ace lift at the home we purchased years ago and needed help to get it back in shape from many years of use. I called ACE and their customer service was beyond what I would have hoped for. They took several calls and helped me determine what could be done to renew the lift. I would highly recommend them for any of your boat lift needs.
-
August 2019 by S B
Wonderful experience dealing with ACE and with Dirk. I bought a property with an existing ACE boat lift and was looking for maintenance information on it. I contacted ACE and they were fantastic. Dirk spent a lot of time helping me understand what needed to be done. He asked me to send him photos of the lift. He gave me detailed feedback on what needed to be done in terms of maintenance. To his credit he did not try to push a new lift on me. Instead he confirmed that the existing lift was in good shape. He even sent me photos of their new lift configuration (which looks to be beautifully designed from an engineering perspective, simple and efficient) to help me configure my lift correctly. He went so far as getting his engineering team involved in figuring out if I could use a winder on the existing lift. Exemplary service. Very rare to find business like ACE and people like Dirk. Kudos. Will definitely look to them when buying my replacement lift.
-
August 2019 by SA Marine Services LLC
What can we say about ACE Boat Lifts?!?
-
June 2019 by MK Web
I recently bought a property with an existing ACE boat lift. I emailed them to determine the capacity of the lift. Dirk responded immediately and said they had recently bought the company and did not manufacture the older lift but he was very helpful in guiding me through what I needed to know. This spoke wonders to me from a customer service point of view as he was not trying to make a sale but was just trying to help me out. Thank--you ACE!!!
-
May 2019 by Harry Cobb
Just had a fantastic and wonderful experience with Ace Boat Lifts.
-
May 2019 by Arthur Harden
I have had my Ace Boat Hoist in my Boat House on Green Turtle Cay, Abaco Bahamas for over 15 years and am extremely pleased with the product. The first time I saw them was on Mobile Bay. The friends there were also very satisfied.
-
May 2019 by Earl Anderson
I recently purchased a dock with an older model Ace Boat Lift. Called to get some information on it's capacities... Dirk and the staff were very helpful!
-
April 2019 by Matthew Summers
I bought a house with an older ACE boat lift without much information on the actual lift. I emailed Dirk and he immediately got back to me, reviewed pictures of the lift and gave me advice on maintenance, specifications and sent me general information about the product. Fantastic company and responsive people .
-
March 2019 by Brian Hamilton
Great customer service. They walk you through any and all issues that you may have. Thanks Dirk! Service after the sale!
-
March 2019 by Mike May
I've always gotten great service from these folks. Orders placed on day one and shipped the next day. These guys are the real deal, I highly recommend them.
-
February 2019 by Dirk Smith
REVIEW EMAILED TO ME FROM ROY AND PATSY JORGENSON ON 2/4/19. She asked that I post a review for her because she isn't a internet/social media user and tried to post but couldn't.
-
May 2018 by Tom Prazan
I had a problem with the lift and was working with Ace to resolve it. We found out that it was not a Ace problem, but Dirk Smith still took charge and helped me with a solution for the problem.
