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April 2024 by Atex softwares
I visited this post office on a Friday around 1 pm and was pleasantly surprised by the warm welcome I received.
While the location might be a bit challenging to find initially due to inadequate signage, once you arrive, the staff more than makes up for it with their exceptional customer service.
I am puzzled by the negative reviews; perhaps those experiences were influenced by the attitude of the customers. (You get back what you put out there)
I highly recommend this post office location to anyone in the area.
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August 2023 by Amandine pannier- -lorenzo
This post office is useless and the employees should be ashamed of their unprofessional behavior. The business hours are ridiculous and obviously for people who don't work. Every time I go they don't have envelops, or any other item, they don't send international packages... Not only the services are to the bare minimum but the staff is rude: they barely say hi/goodbye, they looked at you bad when you ask for service, interrupting them doing they personal conversations/phone calls. This place should be turned into a REAL efficient and useful post office or transformed into a co-working space, a cafe or a restaurant. A waste of money and resources.
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May 2023 by Bill Haggerty
Isn’t this place supposed to be a convenience to the residents of North Bay Village? Closes at 2:30 in the afternoon?Outrageous!
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July 2022 by Stuart Hecht
Don't understand all the negative reviews. I had a very pleasant experience sending a priority package from this location. The counter clerk was very nice and helpful.
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June 2022 by JG SOLARES
So awful and negativity surprised with the cold discourtesy of the teller lady that refused to sell me one standard stamp at 2:36 pm because she said they are closed since 2:30 pm. Nobody else was there waiting and she were still at the window.Customer service doesn't exist at this place, at least today at the time I was there.
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September 2021 by TEPO Ottocran
Terrible customer service! Took forever to get attended.
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July 2021 by Ron Gage
No stamps. Closes for lunch and too early at 3:30.
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May 2021 by Jennifer L
I really don’t know why this usps office exist. They ate very slow, never have sufficient stamps to sell, they don’t care about how much time you spend waiting to have an answer... sorry we don’t the stamps. At least write a paper and put outside the door where the people are waiting so you don’t have to do a line of 45 mins to go without your stamps ?
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April 2021 by Queen Marlina
The worst... never open the doors... even when no customers are in Lobby and packages always arrive late from this location
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March 2021 by Maria Teresa Ferrera
In the web appears they would be open until 3.30pm but I came at 10 30am,they were inside and didn't open...
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January 2021 by Di Ni
Came here at 12:50 and it's closed. Please update hours !
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December 2020 by Sean Lent
If you need anything other then poor customer service and only need to buy a stamp go to another post office. This location also closes at lunch making it very hard on working people to be able to use it. The sell no postal supplies nor can the seed mail out if the country.
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October 2020 by Wilson Acosta
All my Mail were wet and too many with wrong address
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September 2020 by Lionel Roufosse
Free temperature check ! ? Good precautions against Covid...
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September 2020 by Giselle Hughes
You need to write online that post office is closed from 1pm to 2pm . I think is very selfish for everyone to go to lunch at the same time and not have them take turns and provide excellent customer service. Since it needs to improve dramatically, specially their attitude towards customers.
