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February 2024 by Tina Smith
Im giving this location a 5 only because of Joel and a few of the other wonderful staff members that service this Nokomis BranchBut yesterday was about the 6 th time . Ive seen this woman come out in regular clothes and just speak horribly to several elderly customers. Whether it’s they are hard of hearing, language barrier, she treats them with the most nasty demeanor and talks to them like children. She is abrupt and absolutely rude and walks away from them . Yesterday I found out she is the Postmaster. She should retire early or be fired.
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January 2024 by Va Ve
Service with a smile. Easy parking and easy access. Nokomis, the little town of good living!
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December 2023 by marissa holmes
Renee so rude. She needs to be fired.
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February 2023 by Rick S
Slow as molasses. Only one person behind the desk as the line continues to grow! Do they not have other employees to assist the customers?!
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January 2023 by Helen S.
they continue to deliver my package to wrong address I've had it can not contact anyone I just want my damn mail
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December 2022 by Tania Doucet
A friend has been picking up my mail for the last 6 months, as I have been waiting for critically important documentation from a government agency. Life altering type of documentation. When she went to pick up my mail this week (she was doing it at least weekly) the box was empty and there was a green “vacant” card left in the box. I am going through a divorce, have been left homeless and am in temporary housing at the moment in another state. I will be moving again back to Fl for a month for medical and am then hoping to find something more permanent. Although my mail is being forwarded, I know that not everything gets sent, so my friend was acting as a backup. And my documentation could be sent in the coming weeks (if it hasn’t already been)I contacted the 1-800 number and the gentleman was very pleasant…but 20 minutes later he concluded that he could not help me. He suggested I contact the local office (this one) to work out an arrangement. He was confident that they would be able to help me. But that’s because he was kind.When I finally got someone on the phone, the woman had no interest in listening to my issues…she kept loudly interrupting, repeating the same song and dance…she wasn’t listening at all. In short order, things escalated and voices were raised on both sides. She kept repeating that USPS policy is to declare a property vacant if the mail hasn’t been picked up in 10 days (shocking, really). When I mentioned that this had been going on since July (my ex husband’s mail was being left in the box and only occasionally collected) she exclaimed “good!!!! Then someone is finally doing their job!!!” Given that I was in a complete panic about this course of action, it was the most unfeeling and gratuitous thing to say. When I asked which gov departments participate in mail forwarding she said she didn’t have that information. Really?? Isn’t that something that should be provided to employees for when mail is arbitrarily stopped after 10 days so clients know how much trouble they are in? And who they need to contact?She was completely unwilling to offer assistance…her solutions were condescending, and she was outright rude. And by the end of the call, so was I.I have lived with an abusive alcoholic for the last 4 years, who abandoned me and my incompetent mother in July. I am fighting tooth and nail to try to ensure that I have resources to survive. Everything has been a battle. And will be for months to come. Not one moment of her time was spent listening or assisting. She had already decided that I was to be dismissed outright. Only trying to make me feel stupid for not knowing the policies and how I should be managing this horrible situation. I’m not from the US, btw…and in Canada ALL mail is forwarded when you put in the request. So it’s not something I’ve ever had to be concerned about.I was certainly schooled yesterday. This was the worst customer service I have experienced in a very long time. Even though I was on a two hour call with Apple last night to deal with their shipping error, at least they were polite. All four agents I was transferred to. Not competent (until the last one)…but polite.If a response to this review is attempted, please don’t just repeat your policies. Although I am shocked that this is permitted without warning your clients and there is ZERO flexibility and everything is set in stone once the decision has been made…there are human beings in the other end…who may be going through hell…and are trying their absolute best to cope with all that is being flung at them…and these policies could have major major negative impacts on their lives. We have all had to be patient will all the courriers over the last several years. And I have been. Apparently it’s a one way street…at least at this location.
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December 2022 by Mary Gherardi
Joel needs a raise!!! Every time I go in thete he's the only person working. And the line goes out to the gate and beyond!! But Joel is amazing at getting everyone taken care of!!
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July 2022 by tammy cambridge
They ruined a expensive book by not following instructions for delivery. Put it out where down pour rain happens now my book is ruined and there's nothing they will or even care about to help. Woman mgr. S cold calloused and not human. If u could give them zero I would. They suck suck suck
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June 2022 by M Gunn
Fast friendly service at Nokomis Post Office.
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April 2022 by DENISE BUSSO
I have called and visited three times looking for a missing package. According to the Tracking the package was delivered Thursday, March 10, it was not. I called Friday morning and was told they would look into it. I went there in person. They went in the back to search but could not find it. They had me fill out a form and was told someone would be in touch. I have since gone there 2 more times and left my information and told someone would contact me. I am still waiting.
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December 2021 by Ian Ramsbottom
Used this location for over 10 years, about 150 packages per year.The staff are always so helpfull and efficient, the line is always short and they have NEVER failed to deliver ON TIME. 10 Stars if you have them
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October 2021 by James Davis
I wish I could rate all of usps 1 star. They fail to deliver $377 in packages because of someone can’t deliver to “STE G”
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April 2021 by Aaron Grasty
If I could I would not even give it a star I asked for help to figure out where my mail is being sent only to be told they can't tell me and cannot give me any information sat for 45 minutes with all identification and still could not be helped I have not received my mail since March 14th 2021 today is April 13th 2021 almost a month and still have received no mail
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March 2021 by Paido Paipa
Have you ever wondered why Amazon, FedEx, UPS can mostly always be on time and USPS is always late??? I think it may be in part that USPS has free money to spend and no accountability! Face it we are not their customer, we are their income!See my tracking :March 10, 2021, 8:26 amArrived at Post OfficeNOKOMIS, FL 34275March 10, 2021, 4:23 amDeparted USPS Regional FacilityGAINESVILLE FL DISTRIBUTION CENTERMarch 10, 2021, 1:58 amArrived at USPS Regional FacilityJACKSONVILLE FL NETWORK DISTRIBUTION CENTERMarch 9, 2021, 6:42 pmDeparted USPS Regional FacilityYBOR CITY FL DISTRIBUTION CENTERMarch 9, 2021, 2:00 pmArrived at USPS Regional FacilityYBOR CITY FL DISTRIBUTION CENTERMarch 9, 2021, 6:57 amArrived at USPS Regional FacilityFORT MYERS FL DISTRIBUTION CENTERMarch 9, 2021, 3:45 amDeparted USPS Regional FacilityWEST PALM BEACH FL DISTRIBUTION CENTERMarch 8, 2021, 8:36 pmArrived at USPS Regional Origin FacilityWEST PALM BEACH FL DISTRIBUTION CENTERMarch 8, 2021, 7:21 pmAccepted at USPS Origin FacilityDELRAY BEACH, FL 33445March 8, 2021, 4:20 pmShipment Received, Package Acceptance PendingDELRAY BEACH, FL 33445March 8, 2021, 2:03 pmShipping Label Created, USPS Awaiting ItemDELRAY BEACH, FL 33445
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March 2021 by Pied Piper
Again Another delivery As said in another review before: UUUSSSPPPSS!!!For your money waisted and a good laugh use USPS Nokomis branch. Now known as UUUSSSPPPSSS ( OOOPPPPSSSY we messed up again!)See tracking belowTracking HistoryMarch 9, 2021, 7:12 amOut for Delivery, Expected Delivery by 5:00pmNOKOMIS, FL 34275Your item is out for delivery on March 9, 2021 at 7:12 am in NOKOMIS, FL 34275.March 9, 2021, 7:01 amArrived at Post OfficeNOKOMIS, FL 34275March 9, 2021, 4:51 amArrived at USPS FacilityNOKOMIS, FL 34275March 9, 2021, 4:15 amDeparted USPS Regional FacilitySARASOTA FL DISTRIBUTION CENTERMarch 9, 2021, 12:15 amArrived at USPS Regional FacilitySARASOTA FL DISTRIBUTION CENTERMarch 8, 2021, 9:48 amArrived at USPS FacilitySARASOTA, FL 34238Your item arrived at our USPS facility in SARASOTA, FL 34238 on March 8, 2021 at 9:48 am. The item is currently in transit to the destination.March 8, 2021, 8:39 amOut for DeliveryNOKOMIS, FL 34275March 8, 2021, 8:28 amArrived at Post OfficeSARASOTA, FL 34238March 8, 2021, 7:28 amAccepted at USPS FacilitySARASOTA, FL 34238March 7, 2021, 6:24 pmShipping Label Created, USPS Awaiting ItemDAVENPORT, FL 33897
