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December 2023 by Tim S.
I ordered a brand new Ford Lightning online through Ford's web site and I picked Matthews-Currie Ford as the dealership that would sell me the truck and get the commission. That was a mistake and I wish I'd ordered it from a different dealership. The dealership wasted 5 and a half hours of my time so far and when I wrote them an honest review of the experience the sales rep called me and yelled at me about the review. My brand new truck was delivered to me with over 100 miles on the odometer. Someone took it joy riding, there's no excuse for a brand new truck to have that many miles.I have a very minor issue with the truck that needs to be fixed under warranty. I called the service department and asked them to fix it here at my house instead of me coming in because I don't want to see the sales rep who yelled at me ever again. They haven't said yes yet and it's been over 24 hours.On top of that the dealership didn't do a good job preparing the truck for delivery. Attached are photos of "strings" of plastic that should have been removed by the dealership. I'm dreading what other things they missed or did wrong that I'm going to find. Hopefully only cosmetic things like this and nothing serious.When I spent almost $65,000 with a company pre-tax, including a $1,000 price gouging "doc fee", I expect great service. Not what I've received.
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October 2023 by Barb D.
We purchased a Ford Edge recently from Dave at Matthews-Currie. He was no pressure and very accommodating to our needs. Passenger comfort in our vehicle is very important and he let us take our choice home to make sure it would be right. Chris in financing was very efficient and explained everything. Great people to work with, Highly recommended!
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October 2023 by Derek S.
Over the course of many years, I have purchases several new vehicles from Matthews Currie Ford and over those same years had them serviced there as well.Took my vehicle in recently for an oil change and upon completion of the work I was informed that my rear brakes needed to be replaced along with the rotors and the total cost would be over $650. I knew they needed replacement as I had front brakes done several months prior and was informed the rears would need it within 6 months. I told them I would call for an appointment for next week. I called a few reputable places just to get a price comparison and was told to come in for a free brake inspection which i did. I was shocked to find that both places told me that my rotors didn't need to be replaced and just needed to be turned and new brake pads for a total cost of $159. plus tax. I believe this is a common practice of Matthew Currie Ford to lie and tell you your rotors need replacement just to pad the bill. I also paid them for new rotors when I had the Front brakes done and am now wondering if they screwed me then. Matthew Currie has just lost my oil changes, body shop and new vehicle service forever. I've lost all my trust in this company! As the saying goes," Screw me once shame on me, screw me twice shame on you!!!!!
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October 2023 by Todd L.
Can I give less than 1 star? I have a 2013 Ford escape that I've taken to the dealer for service since it was new to me. My experience has been this. This is over several years, I have had enough and will never return. I did a lot of routine, oil, changes and maintenance throughout the cars history there most were uneventful but several have been very bad.First trip in I picked up the car and there was a dent in the door they could not pull that up on their camera, so we didn't know if perhaps another customer had done it. Still have the dent. I took it to the dealer was because I had a flat, and we could not get the Lugnuts off the car because they had swollen. I had AAA come out and they couldn't get it off either, so we had it towed on a flatbed truck to the dealer , I went to pick up the car after they had repaired the tire and the door was jacked out of alignment by about a half an inch. We never jacked the car because we could not get a lug over the nuts. Had arguments with them but finally, they finally agreed and repaired the door. Took the car in to have a front left axle replaced due to torn cuffs. Also had new tires replaced at the same time when I picked up the car it was hot so I didn't open the windows and I didn't hear it but there's a constant ticking sound coming from that wheel. It's the same sound I've heard before where the CV joints were going out, it was about a $2000 job between the tires and the CV joint. I brought this up to the dealership and they said that they would take a look at it but wanted another $170 for diagnostics. So they want another $170 to look at something that they supposedly repaired. This is the last time I will be going to the dealership. Their service department is awful. You never know how your car is going to be returned to you.
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September 2023 by John M.
Purchased a pre-owned High high end vehicle. Salesman and Finance Manager highly recommended buying a bumper to bumper Fidelity Warranty. I usually do not as I know the low return on investment but car had high performance engine and car was for my daughter. Vehicle boke down and had towed to dealership. Did not honor Warranty and was told to have fixed at another dealership. DO NOT PURCHASE ANY CAR AT MATTHEWS CURRIE
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August 2023 by Kayak Terie Neff
My first experience with Gregg and the collision center was 5 star. I had to go back there after the hurricane and was treated like les than nice. The woman was rude and basically said we can not help you. Gregg tried to help and answer our questions but failed to make us feel like a satisfied customer. They flat out turned us away!?
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April 2023 by Philip T.
I recommend reviewing every document when you get to signing, they slipped me an extra $6,000 in some insurance that I did not agree to.They happened to have a car I needed and they were all smiles and sugar and promised to send me the second key to my car when it arrives. But as soon as I was out the door - all communications seized, no reply, nothing. So make sure you finish everything before you drive the car off the lot.
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March 2023 by Darcy S.
We had a great experience purchasing our slightly used Ford F 150 at Matthews-Currie Ford. We dealt with salesperson Rusty and finance person Chris. We left very happy and we would definitely recommend this dealership!
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September 2022 by Sharon W.
My husband and I were looking for a new truck, and between online deals and sticker deals the people that reached out to us were making false claims of in stock vehicles and lied to our faces and denied out questions..One feels like this place is run by a bunch of leftover Trump stoopers without a brain....Needless to say we are natives and thought we would give them a shot..WHAT a poorly ran establishment.....It was worth our trip to Sarasota ford, where they have the decency to be honest and polite.......Matthew Currie is a joke to say the least..................
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March 2022 by Desiree S.
This was our first time at MCF & I wouldn't hesitate to go there again. Our salesman Rusty, was knowledgeable but wasn't giving us a "hard sell". We eventually found what we hope will be a great vehicle that will match our active lifestyle for a great price. They also gave us a very fair price for my trade in. If you're thinking about getting a vehicle I would strongly suggest going to MCF & ask for Rusty
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February 2022 by Suzanne T.
Horrible experience! Brought in 2004 thunderbird not working. Since it was a Ford prior mechanic recommended we take it there but their diagnostic indicated pcm(elect) or coils. Told Ford that info. They said it was throttle body and replaced and we paid $1500 It didn't fix and we returned. After 2 more weeks of them having car said they could not figure it out, sorry and come pick it up. Ended up going to highly recommended Pit Stop. They tested and said coil. Replaced coil and car working fine. So almost a month without our car, aggravation and worry and fought to get $500 back. We are out $1000 for nothing.
