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October 2024 by Samuel
Total Rip-Off.
I had an awful experience with Fire Tire Supply and Auto Repair. I went in needing one tire replaced and got forced into buying two. Turns out the tires are made the second week of 2004 (20 years old!!)
It didn’t take long for one of those ancient tires to develop a dangerous bubble on the inside. Thankfully, I had kept the spare tire they originally took off my vehicle and was able to find a place nearby to get that one replaced. But not even 200 miles later, the second tire blew out leaving me stranded on the side of the road. I had to pay $300 to get a new tire and get moving again.
When I went back to Fire Tire Supply and Auto Repair to get a refund, they straight-up denied selling me bad tires. Told me they keep inventory of all their tires and would never sell a tire that old, meanwhile i’m sitting on the side of the road. So they wanted proof, and all I had were pictures of the blown-out tires on the side of the road.
My rim is scratched and they won’t cover the fees for somebody to drive out to me and replace the tire.
Instead of making things right, they want me to sign a defamation of character contract before they'd even consider a refund.
Do yourself a favor and stay far away from this place. Find somewhere else that won't rip you off and leave you stranded.
P.S. I went to Discount Tire after to make sure that everything was fine, they told me that whoever balanced my tires are idiots. (6oz of weights on each tire).
EDIT: Replying to their Comment.
They offered to pay back $60 of the $140 I spent on these garbage tires. Why would the agree to pay the $300+ I spent on roadside assistance if they can’t refund me what they’re responsible for.
Not once did they mention that I should be on new tires. They said their tires would work and tricked me into coming over to purchase 2 when I only needed one. So where this “upfront and honest” is coming from is all lies. Do not use this company.
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June 2024 by Tatyana Tachan
Had a fabulous experience here. Prices are great and the service is even better. Highly recommend coming here if you’re having any kind of car troubles, you’ll be greeted with great customer service and professionalism.
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May 2024 by Jason Foster
These guys are amazing! We needed new tires mounted and balanced and they were able to get us in right away. They were very professional, friendly and affordable. We will definitely be using Fire Tire and Accessories for future needs and will recommend to all family, friends and acquaintances!
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December 2023 by Shannon Casey
Thank God I found this auto shop moved from Chicago and didn't know anyone down here and ran across this shop. They were honest and real which is rare in this industry but the were quick with fixing my vehicle and beyond accommodating and gave me the best price around town. Thank you all for your services and most importantly for being honest real and genuine humans. I will definitely be back with any issue that arises.
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December 2023 by Mike Crabb
Ordered tires for my truck and had them on the next day great price and work definitely recommend
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November 2023 by john blake
Great friendly top notch service. I would recommend to anyone.
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October 2023 by Julian Colucci
Convenient, friendly service and great value on a hard to find tire.
Thanks guys
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October 2023 by SiRi 365
Great tire shop. Always helpful and open late which is a PLUS !! ????
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October 2023 by Ben Be Digging
Very helpful and quick response got me in and out with 2 tires changed
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October 2023 by loriec2 cast
They gave me a great price, fast and efficient.
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October 2023 by Dawn Colantuono
Very accommodating, great prices, very friendly, Plain good customer service is hard to find and they definitely give it to their customers. They will always have my business. I highly recommend them
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October 2023 by Lisa Sanborn
We had two flat tires and tried to find someone to fix them went to two brand name tire places ,both were still opened but would not help us at all the tire was almost flat when we call Fire Tire they were the hero of the night he said come right over and we will take care of it no problem OMG they are the best next time you need a tire or auto repair forget the big names and call them for personalized attention and great service thank you so much.
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October 2023 by Kimberly Brashear
These guys are the real deal. Awesome customer service, and the best prices you will see. Ordered me 2 new tires and put them on in no time. Thanks again!
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October 2023 by Chris Farinella
Called these guys on short notice, they were able to see me on short notice. Had me in and out in no time. Awesome communication, awesome service!
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October 2023 by Max Loria
Got us right
