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August 2023 by Ed Harley
I didn't enjoy the woman at the counter. Snarky, narcissistic, condescending. Apparently, she's nice to others, but somehow I'm not in that club. I'll take my project anywhere but to have to deal with the condescending attitude. 2 months after they gave an initial look at my car to determine requirements - they wanted me to purchase certain parts for the project on my own - after I didn't come back (or do my homework assignment to purchase the parts they required), she calls me 2 months later and tells me I owe $120. She says I owed them for looking at the car. Me; 'What?' 'Ok.' I paid the bill - gave her my card # - wasn't going to argue with her. She then says; 'Well, when you coming in to do this?' Me; 'Uh, I'm not.' Her: 'Why not?' Me: 'Because you're snarky, and make the customer always feel like they're always doing something wrong.' Her; 'Well, that's weird.' I hang up. Jesus Christ Superstar. I'll bet she's fun at parties.
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July 2023 by Travis Nelson
These people are honest and generous with their time and pricing. Give them your business for your cars needs!Service: Auto engine diagnostic
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February 2023 by W B
Outstanding experience!!After having a few awful experiences at the dealerships, I googled and found Twin Cities Transmissions, let me tell you the experience was night and day difference. The customer service is amazing - Brandy and Adam are so kind and informative!! We have now been back numerous times and will call them for any car problems that we have just to see if they can do it. They are kind, honest, and aren't trying to rip you off but trying to help you. What a refreshing encounter after a dealership. Twin Cities Transmissions amazing work and great customer service and that is how businesses make you a customer for life with the experience from start to finish - top notch!
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September 2022 by D Z
This is an update to my original review. Brandy from Twin Cities contacted me and explained that the parts houses in this region warrant both the part and the labor for replacement if the part fails within a year. Where I used to live, the parts houses would replace a defective part and the repair facility would cover the labor. Not what I'm used to, but if that's how things work here so be it.I'll be contacting Twin Cities in the next few months to get brakes done on my wife's car and will see how that goes.Original review: I'm not sure what to think about this place yet. Back in June I took my '17 Subaru Outback in because it sounded like it was beginning to produce some bearing noise. One of the techs took a ride with me and agreed that it sounded like this was the case but they would have to get it up on a lift to be sure. I left it with them and a bit later they called to say that both rear bearings would need to be replaced at a cost of ~$1000. It seemed a little odd as the vehicle had just over 50k miles. I told them to go ahead with replacement anyway and they called to say it was ready the next day, which was pretty quick. The car runs fine now, with no bearing noise. But the parts cost looked a little high to me so I looked online for both after market parts and OEM parts from Subaru. The OEM parts are almost $60 dollars less apiece than what Twin Cities charged. After market are considerably less. I'm not sure what to think yet, as labor was less than the local dealer estimate and overall cost was slightly less.
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September 2022 by Daniel Z.
This is an update to my original review. Brandy from Twin Cities contacted me and explained that the parts houses in this region warrant both the part and the labor for replacement if the part fails within a year. Where I used to live, the parts houses would replace a defective part and the repair facility would cover the labor. Not what I'm used to, but if that's how things work here so be it. I'll be contacting Twin Cities in the next few months to get brakes done on my wife's car and will see how that goes.
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December 2021 by michelle m
Everyone at Twin Cities is amazing... I have been taking my vehicles for years. I highly recommend them!
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October 2021 by Tony Smith
I took my CJ5 jeep in to have a new clutch kit put in. It was hard to press clutch pedal in and holding it in at a red light was brutal. The clutch pedal was so hard to use I actually thought about putting in a hydraulic clutch kit. Adam told me he would take care of it and advised me to wait and see what it felt like after he finished. Well after they finished and I started up the jeep and at first thought it was broke, but it wasn't. It was so easy and smooth that I won't need the hydraulic clutch. Plus the price blew my mind. I have definitely found my new auto repair shop. Quick turnaround, Great work and easy on the wallet. Even if you just have a question these guys know cars!!!Service: Transmission
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June 2021 by Kavina Turner
The nice woman working the desk seems busy but she was rocking her job and we appreciate the fast service. Mechanics have worked on our vehicles before and we will continue to bring them business. You all looked really busy. Thank you for working so hard!
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June 2021 by Eric Williams
Great service and I got a call back to discuss maintenance
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February 2021 by Michael Agin
Awesome attention to detail, only completed needed repairs with no up sell and great value price.
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January 2021 by Rick Snowden
Best burger in town, fast and efficient
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October 2020 by John Keisling
Did a full rebuild of my 5 speed for. My Honda accord. Not cheap but definitely worth it. Very friendly and very quick!
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October 2020 by Mechelle B.
This business and honest and ethical. I brought my 2011 Jeep Grand Cherokee Overland to the dealership because the check engine light came on - they told me it was the MDS Solenoid needed to be replace for $1800 and there was a 50/50 chance it's fix the issue otherwise I'd need a new engine. Not a chance I was taking.I called Twin Cities Transmission and explained the issue. After bringing it in they did a great deal of investigation to determine the 4 cylinder deactivation solenoids, intake gasket, and wiring harness. For roughly 1100... it fixed the issue!!!I am so impressed with how clean and organized the office is. I will be going there from now on.
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September 2020 by Dorothy Edge
This place is Awesome! From Brandi in the comfortable cool office to the highly rated mechanics, I have found my new auto repair place. I had my non working air conditioning working fabulous and at a great price. They even came and got me when the car was ready! And to top it all off excellent price for the bill that was more than reasonable. Thank you Brandi and guys for taking care of my car. You are #1.
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July 2020 by Wayne Yo-Ag
Twin cities Transmissions was a pleasant surprise and had wish I had found them earlier. I have an old 1996 Ford F-250 and had issues with the transmission slipping. I went in there thinking that they would tell me that I need to rebuild my transmission. I made an appointment and drop off the truck. The mechanic called soon after as a few questions and about an hour later they called to give me the diagnoses and it was a bad sensor and the cost. When the mechanic called the first time I also asked to check my air conditioner which had not worked for two year. I drove the truck two hot summers. The problem with the air was no Freon. They fixed both for under $700. Like I said I wish I had found them earlier but I had never found a trust worthy mechanic. It took them just two days. Great company!
