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November 2023 by Gordon Hurd
Young staff and quite knowledgible.
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July 2023 by Jody Christie Fwlr
This is one of the worst Regions branches I’ve ever visited. The poor customer service might be due to being understaffed (as every time I’ve been in, there’s only one or two people working at a time). Will be switching to another bank as soon as possible because after my experience with Regions over the past few days, I have realized they are crooked and will come up with any reason to charge you for whatever they want to.
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May 2023 by Jasmine Anderson
This bank has really gone downhill… I almost withdrew all of my money a few years ago when one of the tellers was rude to my grandma but I didn’t because I had a bunch of checks I hadn’t used up. I’ve had my account for years and never been charged fees for having an account until recently. I’m not gonna pay to keep my own money in your bank…I’ll just stick with Eglin
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November 2022 by Christopher Bobbin
Great bank. Clean and fast service. Very busy location. Very well maintained business. All of my family banks with regions so I came here to opened a business account with them.
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August 2022 by Todd Wilson
Was treated with great disrespect again today. I wanted to fax 2 pages and was told that would be fine. After waiting and coming back, I was told by the manager they could not fax my pages because they were not bank-related. That is fine, but they really didn't need to waste an hour of my day. I told the manager, nicely, what had happened. She didn't seem to really care about my time.
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December 2020 by Matt Nelms
Do NOT bank here, if you actually like saving money and seeing your savings grow. Corporate does not communicate well with branches and vice versa. Fine print on every account and financial offer slowly robs you, that even staff seemed unaware. On top of the $11 / month fees (which evaporate your balances), they they just charged $25 to close my account. Any other bank in the US does better than this!
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October 2020 by Andria Fallen
The people are nice but that’s all the bank has going for it. They charge more fees on nonsense items than any bank I have ever seen!In addition, the people at the bank, as nice as they are, don’t seem to know much in the way of how the system works, for example, I have to call the 800 number to get funds transferred from my personal acct. to my business acct. because they’re awesome system doesn’t allow me to do it and nine times out of ten the mobile deposit has issues.I did a lot of research before changing banks to Regions and nowhere in my research did I see all the fees we are being charged for stupid things. I’m extremely disappointed and regret my decision to change banks at all.
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October 2020 by AM Wilson
EXTREMELY RUDE!!!! Even vindictive!! The brunette in the drive-through window is not only rude, but absolutely hateful and disrespectful! People with that kind of character should not be dealing with customers. I’m sure there’s a janitorial position she would be more suited for!!
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September 2020 by Tracy Riddle
I was looking to refinance mortgage first with Carol a couple of years ago and now working with Rachel . Due to COVID-19 we may have to do it again they have been very understanding , Polite and great to work with , If you want a local bank or local People . I would suggest working with one of the two of them they’re great and Respond in a timely manner
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March 2020 by Henry M.
15-odd years of doing business with this bank- multiple paid off loans with no late payments, zero overdrafts, etc. This apparently means NOTHING here. They still slapped an eight-day hold on the check I deposited from my mom's life insurance policy like I was some scam artist. I can guarantee that my account here won't survive long after this hold clears; I'll find somewhere that doesn't treat me like a criminal.
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March 2020 by Karen Eckert
I am truly disappointed. I am a new small business and on my way to growing exponentially. Their underwriters refused to help finance and on top of that if I want to close the account they are charging me $25. If you are a new small business I would go to another institution to help with growth.
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March 2020 by Taylor Pippin
I have been banking with Regions for many years. It seems that they have been on a steady decline the past 2 to 3 years. They have a high turnover rate with the tellers, and they seem to be bound by corporate policies that make it better for the bank not the consumer. It by far has been the worst bank I have ever done business with. It is not efficient at all when the bank employees are calling a telephone number to deal with a problem the same way the consumer has to call a telephone number to deal with a problem. Regions has streamlined the whole banking process way to much and it shows in a negative way. There are many other good banks in Niceville to do your business with. I would NOT recommend Regions to anyone.
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January 2020 by Andria Fallen-Wolmarans
The people are nice but that’s all the bank has going for it. They charge more fees on nonsense items than any bank I have ever seen!
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September 2019 by Chris Kam
Thank You Vivica for telling me about my reward points. I've got my Amazon gift card on the way. I had no idea i could just go on to the app and start shopping! So easy i had free money just waiting to be collected!!! Thank you, thank you, thank you!!!
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August 2019 by Ray Shark
ATM goes down all the time for no reason. Don't count on their ATM. Computers out the other day too???? Place seems to be falling apart.