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September 2024 by Jackie Whitegon
Step one Niceville made my husband very happy with the purchase of the Jeep truck which made me happy. The staff was pleasant and easy to deal with. Best experience we have had in a long time
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August 2024 by Sandra Drezden
Got my car there this week. Great service and I love my car
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August 2024 by D W
Very professional. Felt like family by the time we finish the contract.
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August 2024 by Daniel Drezden
We shopped around a bit but found that the staff at Step One Niceville was far better than the other car lots we encountered. They are more personal, friendly, and concerned about us rather than just a sale. They don't pressure you like most of those dealers that are much larger. If we needed another car, we'd definitely return. Brent, Isaiah, and the manager Tanner were awesome. Thank you Team Step One of Niceville.
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August 2024 by Ray&Beth Augustin
Thank you so much Erik Abreu, Isiah Allen and Tanner Lampert for a terrific buying experience. From start to finish the buying of our new GMC Acadia Denali was seamless. They provided exceptional service with knowledge and professionalism. When we’re ready to purchase another vehicle, Step One Niceville will be our first stop.
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August 2024 by Serena Selzer
This was my third car I have purchased from this facility. My first experience was very positive. The second vehicle I purchased was a Honda HRV for my daughter. In only two years the entire transmission blew up and Honda informed me that the dealership should have not sold me a car without notifying me of the recall on that year of vehicle. The car ended up being a total loss. Despite this, I gave step one the benefit of the doubt and just purchased my third vehicle from them. The sales experience was acceptable. The treatment I have received in the aftermath is Super disappointing. We disagreed on two follow up issues and I have received multiple text messages that were borderline harassment. I will not be purchasing another vehicle from them.
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August 2024 by Pat Grisham
Isaiah took very good care of us.
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August 2024 by kayleigh medling
I came in not expecting to actually get a car but as soon as I stepped on the lo, Isaiah introduced himself and became an absolute blessing. He wasn’t there for the sale, he was there to get to know me and understand what kind of car I not only wanted but needed. He took his time finding the perfect vehicle for me and was very patient through the entire process. If it wasn’t for Isaiah I would not have bought my Honda. Big round of applause for him. Thank you step one automotive for hiring such a compassionate employee.
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August 2024 by Marcus Kelley
Super convenient and honest. Went through the whole process and explained everything where you can understand. They made sure I was completely satisfied before letting me leave
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August 2024 by Ashley H
I absolutely loved working with the guys at Step One. I found the car I wanted and they did the work to get it signed, sealed, and delivered in perfect condition. I definitely recommend them for any luxury car needs and they will be my next stop when I'm ready to purchase again.
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August 2024 by Front Desk
If you are looking for kind patient reliable this is the place to go. Very understanding people and do not give up on finding the right vehicle for you.
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August 2024 by ANGELICA STARKWEATHER
As my first experience at a dealership this is the most kind-hearted thoughtful group of people who are dedicated to helping you get into the right car for something you can afford that is reliable and perfect for you. They were very patient and understanding and did not give up on me until we found the right one. I won't ever go anywhere else if I ever decide to get another vehicle. Thank you so much step one automotive Brent Tanner and the rest of the staff as well who helped make this happen.
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August 2024 by Daniel Lopez
I recently purchased a vehicle here for my brother in law. Since the purchase I received 6 hard inquiries on my credit report and I am getting denial letters from dealerships within the vicinity of this one, I live over 800 miles away. While I am happy they were able to help us secure a vehicle I believe they have misused my information and warn anyone to think twice.
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August 2024 by Tammy Morrison
Smooth and swift process. Open minded and accommodating. All the gentleman were pleasant. Didn’t feel pressured nor did I endure typical sales pitches and jargon.
I appreciated straight forward answers without haggle with respect to person and time.
Isiah was patient and amicable. Again everyone I encountered was respectful.
Thank you.
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August 2024 by Christine Dalbis
My husband and I have been searching for a bigger vehicle for the past couple of months. We came in from out of town during our family vacation and found this very clean 2019 Cadillac Escalade. Thank you to Isaiah and the entire staff at Niceville for making this deal happen. We had the best experience we could ask for. I would highly recommend going here for your next car!
Thank you again Isaiah and staff!!