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November 2023 by Mike L.
Understand their disclaimer but find them to be unprofessional. Customer service was very rude and appears my shipment didn't even make it into the FEDEX system. Owner accepted the package and argued with my spouses Label wasn't the best and he shouldn't have accepted and now I'm out $200. Do not recommend and will never go back.
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November 2023 by Daniela Garrido
Three times I was in this place and three times they were rude. twice the lady was not interested in helping me with what I was asking and today the man was very rude. I don't understand why they take advantage of the people of Niceville. It's expensive. The service at FED EX is better and it is cheaper. Don't waste your time in this place.
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September 2023 by jesse yawn
The lady up front is rude doesn't care! We came inside she barely acknowledged us just kept eating her lunch the whole time! Very unprofessional! ONE OF THE WORST PLACES IVE BEEN AT! JUST SAVE UR TIME AND MONEY AND GO TO FED EX! ITS CHEAPER AND WAY MORE PROFESSIONAL! Rude people! Ripping u off! And don't get me started on the dog.
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August 2023 by Susan A.
Pak Mail is my go to shipping location. The entire staff are always going the extra mile.
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July 2023 by Connie Baldwin
We have used this place many times, but today I went to drop off a package and a dog started biting my shoes when I walked in the door. It bit me multiple times and would not allow me to continue entering the business. There were two people sitting inside working and neither of them said a word. I asked to leave the package at the door because the dog was biting and they just said Sure. I was flabbergasted and will not be coming back here.
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May 2023 by Jocelyn D.
I'm late in giving this review. On March 16, 2023, I sent my husband to mail a package. Technologically challenged, he didn't know how to find the label online. However, "Casey" not only got the info from me, she performed the whole transaction! Now that, that is "outstanding" customer service, something that is missing in a lot of organizations! It's a pleasure to see an employee who is more than happy to help a customer. Casey is an asset and should be rewarded, because customers are attracted to perky, pleasant, personnel. Thanks Casey, we truly appreciate your assistance. Many blessings to you. I will definitely past the UPS store and seek out the BWB Pak Mail store in the future.
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April 2023 by Vannessa “VannessaRae” Stover
Efficient, fast, polite, professional. I will use them again and again. I love it's close and convenient
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January 2023 by Kyra Surmiak
3 minutes agoAmazing service and staff. Quick and easy notary service and Sundae easily wins employee of the month every month, I mean who doesn't love it when the store greeter is a puppy!
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January 2023 by Kyra H.
Amazing service and staff. Quick and easy notary service and Sundae easily wins employee of the month every month, I mean who doesn't love it when the store greeter is a puppy!
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December 2022 by Karin Recher
PakMail in Bluewater Bay is the absolute BEST place around for all your packing,shipping and mailing needs The staff is incredible , friendly and professional. There is no where else i would go for any of my shipping or mailing or copying my items. !!!
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November 2022 by Teresa Johnson
The owners' dog barked at me, jumped on me several times (scratching my legs), and then proceded to chew on my shoes. The owners didn't seem to care. I won't go there again.
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October 2022 by Emil Reinovsky
I used their printing services and got a great product quickly and at a very reasonable price thanks to the very helpful staff.
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October 2022 by McKone Rosa
Don"t waste your time or money. Worst customer service. You can tell they don't like what they do. Note to owner facial expressions speak volumes.
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September 2022 by Sydney S.
I cannot say enough good things about this business! The woman who works in the front is a rockstar. They are just fabulous. If you do Poshmark this place makes it too easy! Awesome awesome business.
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August 2022 by Kim Smith
Everytime I walk in it's usually busy. By time I leave it's kinda like a "Cheers Bar"..I had a lot of documents to deal with, always got the help needed. Notary service is available. Sorting lots, lots of paperwork, Packing.I see them often, hope to see you there..Support our Locals if you can.
